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Alternance - IT Exploitation Engineer - Job Opportunity at Rimowa

Paris, France
Internship
Entry-level
Posted: March 31, 2025
On-site
EUR 30,000-35,000 per year (standard alternance compensation for luxury sector in Paris)

Benefits

Professional development through LVMH's global network
Experience in luxury industry operations
Structured alternance program with education support
Exposure to international business environment

Key Responsibilities

Lead ServiceNow implementation projects and system enhancements
Design and implement IT monitoring solutions
Manage operational efficiency and system performance
Coordinate cross-functional technical initiatives
Develop and maintain monitoring dashboards

Requirements

Education

Master's degree in Information Technology, Computer Science or related field (in progress)

Experience

No prior experience required - alternance position

Required Skills

Project management methodologies ServiceNow platform knowledge Analytical and problem-solving abilities Communication and interpersonal skills English language fluency Technical monitoring and system administration

Certifications

PMP certification (preferred but not required)
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Sauge AI Market Intelligence

Industry Trends

Luxury retail's digital transformation is creating increased demand for technical roles that bridge IT operations and business objectives ServiceNow adoption is growing rapidly in enterprise environments, particularly in luxury retail sector Monitoring and observability skills are becoming critical as luxury brands expand their digital presence

Role Significance

Likely part of a 5-8 person IT operations team, with matrix reporting to both technical and business stakeholders
Entry-level position with significant exposure to enterprise IT operations and luxury retail business processes

Key Projects

ServiceNow platform optimization Monitoring system implementation IT operations efficiency improvements Cross-functional process automation

Success Factors

Strong technical foundation combined with business acumen Ability to bridge technical and business requirements in luxury retail context Proactive problem-solving approach with attention to detail Cultural fit with luxury brand environment

Market Demand

High demand for ServiceNow expertise combined with luxury retail understanding, particularly in the Paris market where LVMH group has significant presence

Important Skills

Critical Skills

ServiceNow platform expertise - foundation for digital service management Monitoring and observability skills - essential for maintaining luxury retail operations Project management capabilities - key for cross-functional coordination

Beneficial Skills

Knowledge of luxury retail operations Understanding of ITIL frameworks Cloud infrastructure familiarity

Unique Aspects

Rare opportunity to combine IT operations with luxury brand experience
Exposure to LVMH group's global technical infrastructure
Balance of heritage craftsmanship with modern technical operations

Career Growth

2-3 years in role before progression to full-time technical or project management position

Potential Next Roles

IT Project Manager ServiceNow Administrator IT Operations Manager Digital Transformation Specialist

Company Overview

Rimowa

Rimowa, as part of LVMH, represents the intersection of German engineering excellence and luxury lifestyle products

Premium market position in luxury travel goods with strong digital transformation focus
Significant European operations with global market reach
Blend of traditional luxury brand values with modern technical innovation focus
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