Application Support Engineer - Ireland - Job Opportunity at Cubic³

Dublin, Ireland
Full-time
Mid-level
Posted: April 5, 2025
On-site
EUR 55,000 - 75,000 based on Dublin market rates for mid-level application support engineers in the automotive software sector

Benefits

Comprehensive 27-day annual leave package (25 + 2 company days) - above market average
Premium health insurance coverage with full family options
Competitive pension scheme with employer contribution
Employee Stock Ownership Plan (ESOP) for long-term wealth building
Tax-advantaged commuter benefits including bike-to-work scheme
Quarterly personal time allowance through "Bits & Bobs" program
Extensive professional development and learning opportunities
Active social engagement through company events and charity activities

Key Responsibilities

Lead technical issue resolution and root cause analysis for Level 2 support across global automotive software platforms
Drive system optimization and performance improvement initiatives for production environments
Coordinate cross-functional collaboration between development, testing, and customer support teams
Manage end-to-end application monitoring and proactive issue prevention
Design and implement medium-scale technical projects under senior engineering guidance
Develop and maintain comprehensive technical documentation and solution repositories
Ensure high availability and reliability of mission-critical automotive software systems
Facilitate smooth deployment processes across multiple environments

Requirements

Education

Bachelor's degree in Computer Science, Software Engineering, or related technical field

Experience

Not explicitly stated but mid-level position based on responsibilities

Required Skills

Fluent English Microsoft IIS administration Microsoft SQL Server and SQL proficiency Application diagnostics and troubleshooting IT infrastructure knowledge Complex problem solving Written and verbal communication Customer service orientation Azure cloud infrastructure (desired) Postman and API testing Basic C# programming Relationship management
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

The automotive software industry is experiencing rapid growth driven by connected vehicle technologies and software-defined vehicles Cloud-based vehicle solutions are becoming standard, increasing demand for professionals with both automotive and cloud expertise Market emphasis on local compliance while maintaining global scalability presents unique technical challenges

Role Significance

Likely part of a 5-10 person support team given the global scope and 24/7 operational requirements
Mid-level position with significant technical responsibility but operating under senior engineering guidance

Key Projects

Global automotive software deployment and maintenance System performance optimization initiatives Cross-environment deployment automation Technical documentation and knowledge base development

Success Factors

Strong balance of technical expertise and customer service orientation Ability to work effectively in a fast-paced, global environment Excellent problem-solving skills with focus on root cause analysis Strong communication skills for cross-functional collaboration

Market Demand

High demand with growing emphasis on connected vehicle technologies and software-defined solutions

Important Skills

Critical Skills

Microsoft technology stack expertise for core system maintenance SQL proficiency for data management and troubleshooting Problem-solving capabilities for complex technical issues Communication skills for global team collaboration

Beneficial Skills

Cloud infrastructure knowledge for future system evolution API testing experience for integration work C# programming for deeper system understanding Automotive industry knowledge

Unique Aspects

Rare combination of automotive industry exposure and advanced software systems
Global reach with local market compliance focus
Strong emphasis on work-life balance through unique benefits like "Bits & Bobs" days

Career Growth

2-3 years in role before advancement, depending on performance and project complexity mastery

Potential Next Roles

Senior Application Support Engineer DevOps Engineer Technical Team Lead Solutions Architect

Company Overview

Cubic³

Cubic³ is a significant player in the global automotive software industry, providing advanced connectivity solutions to over 200 countries

Well-established technology provider in the automotive sector with strong global presence
Dublin office serves as a key technical hub for European operations
Fast-paced, innovative environment with strong emphasis on professional development and work-life balance
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.