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Assistant Director of Sales - Job Opportunity at Mandarin Oriental Hotel Group

Hong Kong, Hong Kong
Full-time
Senior
Posted: February 11, 2025
On-site
HKD 600,000 - 800,000 per year based on Hong Kong luxury hospitality market standards

Benefits

Comprehensive Learning & Development Programs with career stage customization
Global MOstay Program offering complimentary hotel stays worldwide
Competitive health benefits and wellness programs
Structured retirement plans based on tenure and role
International exposure through global luxury hotel network

Key Responsibilities

Strategic oversight of luxury leisure sales segments for two premium properties
Revenue optimization and goal achievement for luxury agents and wholesale segments
Development and management of key client relationships across short-haul and long-haul markets
Collaboration with global sales teams to achieve Measurable Results System targets
VIP guest relations management and service quality assurance
Market analysis and sales strategy development for wholesale accounts

Requirements

Education

Degree holder in Business Management, Hospitality Management or relevant discipline

Experience

3-5 years relevant experience preferably in luxury hotel

Required Skills

Excellent written and spoken English, Cantonese and Putonghua Good communication and negotiation skills Self-motivated Ability to work under pressure Customer service orientation
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Sauge AI Market Intelligence

Industry Trends

Luxury hospitality sector in Asia is experiencing significant post-pandemic recovery with focus on high-end leisure travelers Integration of digital sales tools and traditional relationship management becoming crucial in luxury hotel sales Growing importance of multi-property representation skills as hotel groups optimize sales operations

Role Significance

Typically leads a team of 3-5 sales professionals while coordinating with broader sales and marketing department of 15-20 people
Upper-middle management position with direct impact on revenue generation and brand positioning for two flagship properties

Key Projects

Strategic market penetration initiatives for luxury leisure segments Revenue optimization programs across multiple distribution channels Key account management for premium travel partners Cross-property sales alignment strategies

Success Factors

Deep understanding of luxury hospitality market dynamics Strong relationship building capabilities across cultural contexts Ability to balance traditional high-touch service with modern sales methodologies Strategic thinking in market segment development

Market Demand

High demand with particular emphasis on candidates who can navigate both traditional luxury sales and evolving digital landscape

Important Skills

Critical Skills

Multi-cultural communication expertise for diverse market engagement Strategic revenue management capabilities Luxury market segment expertise Relationship management across global networks

Beneficial Skills

Digital sales tools proficiency Data analytics for market trending Project management capabilities Crisis management skills

Unique Aspects

Dual property responsibility covering both Mandarin Oriental Hong Kong and The Landmark Mandarin Oriental
Strong emphasis on cultural fluency with trilingual requirement
Balance of traditional luxury values with contemporary market demands

Career Growth

2-4 years in role before advancement, depending on market conditions and performance

Potential Next Roles

Director of Sales Director of Sales & Marketing Regional Sales Director

Company Overview

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group represents the pinnacle of luxury hospitality with a strong Asian heritage and global presence

Premium luxury segment leader with exceptional brand recognition in both leisure and business markets
Flagship presence in Hong Kong with strategic importance in Asian luxury hospitality market
High-performance environment balanced with strong emphasis on personal development and cultural awareness
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