Associate Director, Advising (Re-Entry) - Job Opportunity at National University

Remote, US
Full-time
Senior
Posted: March 28, 2025
Remote
USD 63,720 - 86,020 per year

Benefits

Comprehensive well-being benefits package
Holistic family benefits coverage
Competitive base pay structure
Professional development opportunities

Key Responsibilities

Strategic leadership of student advising operations with direct oversight of team leads and front-line staff
Development and implementation of student retention strategies and service quality improvements
Cross-functional collaboration for institutional effectiveness
Performance management and professional development of team members
Metrics-driven operational management and compliance oversight

Requirements

Education

Bachelor's degree required, Master's degree preferred

Experience

Minimum 5 years student services/advising experience, 3 years leadership experience preferred

Required Skills

Leadership principles and practices Financial aid and Title IV regulations knowledge Conflict resolution Performance management Coaching and development Communication skills Online communication facilitation Problem-solving Student needs interpretation Analytical skills Microsoft Office proficiency
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Sauge AI Market Intelligence

Industry Trends

Higher education institutions are increasingly focusing on student retention and success metrics, particularly for non-traditional and re-entry students Remote academic advising roles are becoming standardized with enhanced emphasis on digital communication tools and data-driven decision making Integration of financial aid compliance with academic advising reflects growing complexity in higher education administration

Salary Evaluation

The offered salary range of $63,720-$86,020 aligns with market expectations for senior advising roles, though it may trend slightly below similar positions in major metropolitan areas. The range allows for experience-based differentiation and reflects the remote nature of the position.

Role Significance

Direct supervision of 11+ staff members including team leads and advisors, suggesting a medium-sized operational unit
Mid-to-senior leadership position with significant operational and strategic impact on student success outcomes

Key Projects

Student retention improvement initiatives Service quality enhancement programs Staff development and training systems Compliance and quality assurance frameworks Cross-departmental collaboration initiatives

Success Factors

Strong data analytics capabilities combined with student-centric decision making Balance of operational excellence with strategic planning skills Ability to lead remote teams while maintaining high engagement and performance Deep understanding of both academic and financial aspects of student success

Market Demand

High demand position reflecting industry-wide focus on student retention and re-entry student success. Remote capability increases attractiveness in current market.

Important Skills

Critical Skills

Data analysis and interpretation skills for tracking student success metrics Remote team leadership capabilities Regulatory compliance knowledge spanning academic and financial domains Strategic planning and execution abilities

Beneficial Skills

Change management expertise Project management capabilities Educational technology proficiency Cross-cultural communication skills

Unique Aspects

Integrated approach to academic and financial advising
Strong emphasis on data-driven decision making
Focus on re-entry student success
Comprehensive professional development program

Career Growth

2-4 years in role typical before advancement, dependent on institutional growth and performance

Potential Next Roles

Director of Student Success Dean of Student Services VP of Enrollment Management Chief Student Affairs Officer

Company Overview

National University

National University is a significant player in adult and professional education, serving 41,000+ students with 5,000+ faculty and staff

Leading position in non-traditional education sector with strong focus on working professionals and adult learners
National presence with both online and physical campus operations
Innovation-focused environment emphasizing diversity and professional development with strong support for remote work arrangements
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
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