Home Jobs Backoffice Representative
Back to Jobs

Backoffice Representative - Job Opportunity at The Infinite Group B.V.

Nijmegen, Netherlands
Full-time
Entry-level
Posted: March 18, 2025
Hybrid
€32,000 - €42,000 annually based on Nijmegen market rates for entry-level administrative roles in international IT companies

Benefits

Competitive base salary with 8% vacation allowance - Above market standard for administrative roles
Comprehensive pension plan with 50/50 employer match at 15% - Exceptional retirement benefit
26 total vacation days (25 + 1 personal) - Above average time-off package
Holistic wellness program including business coach, therapist, and health coach access - Premium benefit rarely offered at this level
On-site gym with professional trainer - Valuable health perk estimated at €500-1000 annual value
Subsidized lunch program - Tangible daily benefit
Flexible work arrangements including remote options - Modern work-life balance benefit
Professional development opportunities - Career growth investment

Key Responsibilities

Strategic Operations Coordination - Lead cross-departmental alignment between sales and operations teams to optimize business processes
Global Logistics Management - Oversee international shipment operations across 80+ countries, ensuring compliance and efficiency
Customer Experience Management - Drive positive customer outcomes through proactive communication and issue resolution
Supply Chain Documentation - Maintain critical shipping and regulatory documentation for international trade
Performance Analytics - Generate and analyze operational reports to identify improvement opportunities
Process Optimization - Implement and maintain operational workflows to maximize efficiency

Requirements

Education

Associate degree (MBO)

Experience

1-2 years in administrative role

Required Skills

English language proficiency Accurate and efficient work style Organizational skills Stress resistance Customer service orientation Business service mindset Team collaboration Administrative expertise Multi-language capabilities (preferred)
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Global IT infrastructure services are experiencing rapid growth, with managed service providers expanding their geographic footprint and service offerings. This creates increased demand for operational support roles that can handle complex international logistics. The trend toward sustainable IT infrastructure solutions aligns with growing market emphasis on circular economy principles, making operational roles increasingly strategic. Multi-language capabilities are becoming essential in backend operations as IT service providers expand globally, particularly in European markets.

Role Significance

Likely part of a 5-10 person operations team based on company size and operational scope
Entry to mid-level position with significant operational impact due to international scope and cross-functional responsibilities

Key Projects

International logistics coordination for IT infrastructure deployments Cross-departmental workflow optimization initiatives Customer experience improvement programs Supply chain documentation standardization Operational efficiency analysis and improvement projects

Success Factors

Strong attention to detail and organizational skills due to complex international shipping requirements Cultural awareness and adaptability given the diverse, multilingual work environment Process-oriented mindset with ability to identify and implement improvements Excellent communication skills to coordinate across departments and cultures Resilience and adaptability to handle varying daily challenges

Market Demand

Moderate to High - Growing demand for operational support roles in expanding IT service providers, particularly those with international operations

Important Skills

Critical Skills

Process management expertise - Essential for coordinating complex international shipments Communication skills - Critical for cross-cultural and departmental coordination Organizational ability - Fundamental for managing multiple concurrent shipments and requests Adaptability - Key for handling varying daily challenges and cultural differences

Beneficial Skills

Additional language skills - Valuable for international team collaboration IT industry knowledge - Helpful for understanding product context Project management capabilities - Useful for process improvement initiatives Data analysis skills - Beneficial for operational reporting and optimization

Unique Aspects

Exceptionally diverse workplace with 25+ languages and nationalities represented
Strong focus on sustainable IT infrastructure differentiates from traditional MSPs
Comprehensive wellness and development programs unusual for entry-level positions
Clear operational structure with daily scrums and cross-functional collaboration

Career Growth

2-3 years in role before advancement opportunity, with potential fast-track options based on performance and business growth

Potential Next Roles

Senior Operations Coordinator Team Lead - Operations Global Logistics Manager Customer Operations Manager Process Improvement Specialist

Company Overview

The Infinite Group B.V.

Ynvolve is a growing international IT system integrator within the Infinite Group, focusing on managed services and sustainable IT infrastructure solutions

Mid-sized player in the managed services space with strong international presence across 80+ countries
European headquarters with global operations, indicating strong regional stability with international growth potential
Highly diverse, multicultural environment with emphasis on inclusivity and professional development, characterized by modern workplace practices and strong employee support systems
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.