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Behavioral Health Coaching and Support Care Manager - Job Opportunity at Evernorth Health Services

Remote, United States
Full-time
Mid-level
Posted: January 28, 2025
Remote
USD 65,600 - 109,400 per year

Benefits

Comprehensive healthcare package including medical, dental, and vision with day-one coverage
401(k) with company match demonstrating strong retirement focus
Minimum 18 days PTO plus holidays showing work-life balance priority
Continuing education program with funding and additional leave time
Company-paid life insurance indicating strong security benefits
Tuition reimbursement supporting career development
Smoking cessation program reflecting wellness commitment

Key Responsibilities

Lead clinical excellence initiatives through evaluation and optimization of healthcare services and treatment plans
Drive behavioral health outcomes through motivational interviewing and evidence-based coaching methodologies
Develop and implement SMART goals while managing complex case portfolios
Serve as clinical SME for quality audits and client-facing presentations
Coordinate cross-functional care delivery with medical directors, pharmacists, and nurse clinicians
Ensure HIPAA compliance and maintain detailed medical documentation
Mentor and support team members in clinical best practices

Requirements

Education

Master's degree in mental health discipline

Experience

Three to five years post-license mental health experience preferred

Required Skills

Independent licensure (LICSW, LMFT, LPC, LPCC, Licensed Psychologist or Psych RN) Motivational interviewing expertise Strong computer and software application proficiency Excellent interpersonal and communication skills Time management and organizational abilities Research and analytical capabilities

Certifications

Valid independent clinical license in state of employment
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Sauge AI Market Intelligence

Industry Trends

Increasing integration of behavioral health with traditional healthcare services indicates growing demand for hybrid clinical-coaching roles Shift toward preventative mental health interventions driving need for early intervention specialists Rising demand for virtual behavioral health services accelerating remote care delivery models

Salary Evaluation

The offered range of $65,600-$109,400 is competitive for remote behavioral health positions, with higher end reflecting experienced practitioners. Market typically shows 15-20% premium for licensed professionals with coaching expertise.

Role Significance

Typically part of a 10-15 person specialized behavioral health unit within larger healthcare organization
Mid to senior-level position with significant clinical autonomy and program influence

Key Projects

Development and implementation of evidence-based coaching programs Quality improvement initiatives for behavioral health outcomes Cross-functional care coordination programs Member engagement and retention strategies

Success Factors

Strong clinical background combined with coaching expertise Ability to balance independent work with team collaboration Excellence in virtual care delivery and digital documentation Strong understanding of healthcare systems and managed care environment

Market Demand

High and increasing, driven by expanded mental health coverage and rising awareness of behavioral health importance in overall healthcare outcomes

Important Skills

Critical Skills

Clinical licensure and experience providing foundation for role authority Motivational interviewing expertise essential for behavior change outcomes Virtual care delivery competency critical for remote success

Beneficial Skills

Healthcare technology proficiency Quality improvement methodology knowledge Population health management understanding

Unique Aspects

Integration of clinical expertise with coaching methodology
Focus on virtual care delivery while maintaining high-touch service
Emphasis on holistic treatment approach within managed care framework

Career Growth

2-4 years in role typical before advancement, depending on performance and organizational growth

Potential Next Roles

Clinical Program Manager Behavioral Health Director Quality Improvement Manager Clinical Operations Director

Company Overview

Evernorth Health Services

Evernorth Health Services represents Cigna's healthcare services division, focusing on innovative healthcare delivery solutions

Major player in managed healthcare services with strong market presence and growth trajectory
National reach with significant virtual care capabilities
Professional healthcare environment with emphasis on work-life balance and professional development
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
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