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BOOST Program Manager - (Mentoring and Coaching) - Job Opportunity at Central Piedmont Community College

Charlotte, US
Full-time
Senior
Posted: April 4, 2025
On-site
USD 47,817 - 73,014 per year

Benefits

Comprehensive healthcare package including medical, dental, vision coverage
Income protection through disability and life insurance
Education sector benefits including professional development opportunities
Public service loan forgiveness eligibility
Educational institution work-life balance

Key Responsibilities

Strategic leadership of comprehensive student support program focusing on academic success and retention
Budget management and resource allocation for program sustainability
Data-driven program evaluation and outcomes reporting
Staff recruitment, development and management
Cross-departmental collaboration and partnership building
Student engagement and retention strategy development
Financial aid process optimization
Career development framework implementation

Requirements

Education

Bachelor's degree (Master's preferred) in Higher Education Administration, Educational Leadership, Educational Psychology, Counseling, or Social Work

Experience

6-8 years of relevant experience depending on education level

Required Skills

Strong management and supervisory skills Budget oversight and planning Program management Strategy development Inclusive leadership Project management Microsoft Office proficiency Tableau data visualization (preferred)
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Sauge AI Market Intelligence

Industry Trends

Higher education institutions are increasingly focusing on student retention and completion rates as key performance metrics Growing emphasis on data-driven decision making in educational program management Rising importance of holistic student support programs that combine academic, financial, and career guidance Increased focus on equity and inclusive practices in higher education support services

Salary Evaluation

The offered salary range aligns with market standards for educational program management roles in the Southeast region, though slightly below national averages for similar positions in larger metropolitan areas

Role Significance

Typically manages 3-5 direct reports including advisors and support staff, while coordinating with multiple departmental stakeholders
Senior management position with direct impact on institutional student success metrics and program outcomes

Key Projects

Student retention initiative development and implementation Program performance metrics tracking and optimization Cross-departmental collaboration frameworks Budget management and resource allocation Staff development and training programs

Success Factors

Strong ability to build and maintain relationships across various institutional departments Data-driven decision-making capabilities Experience with student success initiatives in higher education Budget management expertise Change management and program development skills

Market Demand

High demand position reflecting the growing focus on student success initiatives in higher education, particularly post-pandemic

Important Skills

Critical Skills

Program management expertise with focus on educational outcomes Data analysis and reporting capabilities Budget management experience Stakeholder relationship management Change management abilities

Beneficial Skills

Experience with student information systems Knowledge of FAFSA and financial aid processes Grant management experience Experience with educational technology platforms

Unique Aspects

Comprehensive program combining academic support with financial assistance
Strong focus on data-driven program management
Direct impact on student success outcomes
Cross-functional leadership role with significant institutional influence

Career Growth

Typical progression to next level role in 3-5 years with demonstrated program success and institutional impact

Potential Next Roles

Director of Student Success Dean of Student Affairs Executive Director of Academic Support Services Associate Vice President of Student Services

Company Overview

Central Piedmont Community College

Central Piedmont Community College is a leading two-year public institution serving the Charlotte metropolitan area

Major regional community college with strong community partnerships and workforce development programs
Significant educational institution in North Carolina's largest metropolitan area
Collaborative academic environment focused on student success and community impact
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  • Salary estimates and market demand analysis
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