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Business Development Executive - Job Opportunity at Freshworks

Utrecht, Netherlands
Full-time
Mid-level
Posted: April 9, 2025
On-site
€45,000 - €65,000 annually based on Utrecht market rates for mid-level SaaS sales roles

Benefits

Enhanced PTO with annual additional day for first 5 years, supporting work-life balance and long-term retention
Comprehensive life insurance package providing financial security
Industry-competitive learning budget of €1,000 annually for professional development
3x weekly provided office lunches fostering team collaboration
25 days annual PTO exceeding Dutch market average
Family-inclusive Employee Assistance Program demonstrating commitment to holistic wellbeing
Tax support services with discounted rates showing investment in employee financial health

Key Responsibilities

Strategic pipeline development and management of high-volume prospect interactions across multiple channels
Revenue target achievement through qualified lead generation and sales team enablement
Cross-functional collaboration with marketing, sales, and operations for campaign execution
Process optimization and continuous improvement initiatives
Brand advocacy and product expertise development in CRM and customer service domains
Pipeline forecasting and strategic reporting to drive business decisions

Requirements

Education

Bachelor or Master degree desirable

Experience

First experience in sales or business development

Required Skills

Native Dutch language proficiency High velocity sales experience Cloud software sales knowledge (preferred) Strong communication skills Customer service orientation Goal-driven mindset Team collaboration abilities Fast learning capability Netherlands market experience
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Sauge AI Market Intelligence

Industry Trends

SaaS sales roles are increasingly emphasizing consultative selling approaches over traditional sales methods, reflecting the complex nature of modern software solutions. The Dutch tech market is experiencing significant growth in CRM and customer experience solutions, particularly among mid-market enterprises. Remote work trends are shifting back towards hybrid models in the Netherlands, especially in tech sales roles where face-to-face interactions are valued.

Role Significance

Typically part of a 5-8 person business development team supporting regional sales objectives
Mid-level position with significant autonomy in pipeline management and direct impact on revenue generation

Key Projects

Market expansion initiatives in the Netherlands region New customer acquisition campaigns across Freshworks product suite Cross-functional revenue generation programs

Success Factors

Deep understanding of the Dutch business culture and decision-making processes Ability to navigate complex stakeholder environments while maintaining high activity volumes Strong product knowledge combined with consultative selling skills

Market Demand

High demand with steady growth projected due to continued digital transformation initiatives in Benelux region

Important Skills

Critical Skills

Native Dutch language skills for effective market penetration High-velocity sales experience for maintaining efficient pipeline management Strong understanding of SaaS/Cloud solutions for credible customer engagement

Beneficial Skills

Experience with multiple CRM platforms for enhanced product positioning Project management skills for campaign execution Data analysis capabilities for pipeline optimization

Unique Aspects

Opportunity to work with a globally recognized SaaS platform during significant European expansion phase
Strong focus on internal promotion and skill development with established career progression paths
Combination of structured sales processes with entrepreneurial freedom in territory management

Career Growth

2-3 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Senior Business Development Manager Regional Sales Manager Account Executive Sales Team Lead

Company Overview

Freshworks

Freshworks is a rapidly growing global SaaS provider with strong market presence and proven product success

Established player in the CRM and customer experience space with over 65,000 customers globally
Strategic focus on European market expansion with Utrecht office serving as key Benelux hub
Fast-paced, growth-oriented environment with strong emphasis on employee development and collaboration
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