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Case Coordinator - Child Welfare (Spanish Speaking) - Job Opportunity at Public Knowledge, LLC

Remote, US
Full-time
Mid-level
Posted: April 2, 2025
Remote
USD 90,000 - 120,000 per year

Benefits

Comprehensive Health & Dental Insurance with full coverage
100% Employer-paid Life Insurance
Industry-leading PTO with 20 days annually
401(k) with 100% match up to 3% (above industry average)
Professional Development Stipend and Time Allocation
Work-Life Balance Support through Calm App Premium
Community Engagement Time

Key Responsibilities

Lead complex case management for refugee youth populations
Conduct in-depth family relationship analysis and documentation
Drive project management initiatives following industry standards
Perform strategic research and data collection through interviews and surveys
Develop and present comprehensive analytical reports to stakeholders
Coordinate with federal Office of Refugee Resettlement
Manage cross-functional stakeholder relationships

Requirements

Education

Master's degree in social work or social science related discipline

Experience

2+ years post-graduate child welfare experience or equivalent

Required Skills

English/Spanish bilingual fluency MS Office suite proficiency Complex family dynamics assessment Project management expertise Technical Assistance management Analytical and problem-solving capabilities Stakeholder management Communication skills Professional judgment

Certifications

Valid Driver's License Tier 2 security clearance
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Sauge AI Market Intelligence

Industry Trends

The refugee resettlement sector is experiencing increased demand due to global geopolitical events, creating sustained growth in case management roles. There's a growing emphasis on bilingual capabilities in social services, particularly Spanish-speaking skills, reflecting demographic shifts in the US. Remote work adoption in social services has accelerated, transforming traditional case management approaches.

Salary Evaluation

The offered salary range of $90,000-$120,000 is competitive for this specialized role, particularly considering the bilingual requirement and federal contract nature. This positions the role in the 70th percentile for similar positions in the social services sector.

Role Significance

Typically operates within a team of 5-8 specialists, coordinating with multiple stakeholder groups
Mid-level position with significant autonomy and direct impact on federal program execution

Key Projects

Federal refugee resettlement program implementation Case management system optimization Cross-agency coordination initiatives Family reunification projects

Success Factors

Deep understanding of federal refugee resettlement processes Strong cultural competency and bilingual communication skills Ability to navigate complex bureaucratic systems while maintaining focus on human impact Excellence in remote work execution and virtual collaboration

Market Demand

High demand with growing trajectory due to increasing focus on refugee services and child welfare programs, particularly with bilingual requirements.

Important Skills

Critical Skills

Bilingual capability essential for effective communication with diverse stakeholder groups Case management expertise crucial for program success Cultural competency fundamental to role effectiveness

Beneficial Skills

Project management methodologies Federal systems knowledge Data analysis capabilities Change management expertise

Unique Aspects

Combination of federal contract work with remote flexibility is relatively rare in social services
Strong emphasis on both technical expertise and cultural competency
Comprehensive professional development support unusual for sector

Career Growth

2-3 years in role typically required before advancement to senior program management positions

Potential Next Roles

Program Manager - Refugee Services Director of Case Management Policy Advisor - Child Welfare Regional Coordinator - Federal Programs

Company Overview

Public Knowledge, LLC

Public Knowledge, LLC operates as a specialized government services contractor with strong positioning in health, child welfare, and social services sectors.

Mid-sized player in government consulting with growing influence in specialized service areas
National reach with remote workforce structure enabling broad service delivery
Progressive remote-first environment with strong emphasis on work-life balance and professional development
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