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Client Advisor - Job Opportunity at Fendi

London, United Kingdom
Temporary
Mid-level
Posted: April 10, 2025
On-site
GBP 35,000-45,000 per year based on London luxury retail market conditions

Benefits

Access to luxury fashion industry network
Professional development in luxury retail
Association with prestigious LVMH group
Client relationship management training

Key Responsibilities

Drive luxury sales performance through strategic client relationships and personalized service
Execute targeted CRM campaigns and develop high-value customer base
Manage inventory and visual merchandising to maintain brand standards
Implement luxury retail operations and stock management protocols

Requirements

Education

Bachelor's Degree preferred

Experience

Minimum 3 years in Retail Fashion industry with at least 1 in Luxury Sale

Required Skills

Strong selling and communication skills Excellent relationships skills Organization and professionalism Computer skills and Retail management system knowledge Goal oriented approach Strong knowledge of fashion/luxury industry Fluent English
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Sauge AI Market Intelligence

Industry Trends

Luxury retail is experiencing significant digital transformation while maintaining high-touch personal service Growing emphasis on omnichannel client relationships and personalized shopping experiences Increased focus on sustainability and ethical luxury driving consumer behavior

Role Significance

Typically part of a 10-15 person store team in luxury retail environment
Mid-level position with significant client-facing responsibility and direct impact on store performance

Key Projects

VIP client portfolio development and management Seasonal collection launches and exclusive client events Visual merchandising implementations CRM campaign execution

Success Factors

Deep understanding of luxury retail psychology and high-net-worth client service Ability to balance sales targets with authentic relationship building Strong cultural awareness and international outlook Excellence in brand representation and personal presentation

Market Demand

High demand for experienced luxury retail professionals as the sector recovers post-pandemic and adapts to new consumer behaviors

Important Skills

Critical Skills

Luxury sales expertise with proven track record Advanced interpersonal skills for high-net-worth client interactions Visual merchandising and product knowledge CRM system proficiency

Beneficial Skills

Additional language skills Fashion industry network Understanding of digital luxury retail trends Knowledge of competing luxury brands

Unique Aspects

Role combines traditional luxury service with modern retail technology and CRM practices
Opportunity to work with historic fashion house during period of creative transition
Strong emphasis on personal development within LVMH ecosystem

Career Growth

2-3 years in role before progression, depending on performance and market conditions

Potential Next Roles

Senior Client Advisor Department Manager Store Manager Regional Client Relations Manager

Company Overview

Fendi

Historic Italian luxury fashion house founded in 1925, now part of the LVMH group, known for innovation in fur and leather goods

Leading luxury fashion brand with strong heritage and contemporary relevance under LVMH portfolio
Significant presence in London luxury retail market with multiple premium locations
Fast-paced luxury retail environment with high emphasis on personal excellence and brand representation
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