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Client Service Assistant Manager - Job Opportunity at Samsung Electronics

Pasir Panjang, Singapore
Contract
Mid-level
Posted: March 12, 2025
On-site
SGD 80,000 - 120,000 annually based on Singapore market rates for technical sales roles at major technology companies

Benefits

Contract healthcare benefits package
Transportation allowance
Professional development opportunities
Access to Samsung employee perks program

Key Responsibilities

Lead technical sales initiatives and strategic customer relationship management for B2B accounts
Drive product specification alignment and technical consulting for enterprise solutions
Conduct comprehensive user environment analysis and develop strategic consulting proposals
Manage full sales cycle from technical proposal to post-implementation support
Oversee quality control and customer satisfaction initiatives

Requirements

Education

Bachelor's degree (with 5 years experience) or Master's degree (with 3 years experience) or PhD

Experience

5 years minimum with Bachelor's or 3 years with Master's

Required Skills

Technical sales expertise Customer relationship management Solution consulting Product demonstration Technical proposal development Project management Quality control Customer training Problem-solving Independent work management
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Sauge AI Market Intelligence

Industry Trends

Enterprise technology solutions are increasingly focusing on customization and consultative selling approaches, requiring technical sales professionals to have deeper product knowledge and integration expertise The B2B technology sales landscape in Singapore is evolving towards more sophisticated solution-based approaches, moving away from traditional product-centric sales Companies are investing heavily in technical pre-sales capabilities to differentiate themselves in the competitive APAC market

Role Significance

Typically works within a team of 5-8 technical sales professionals, collaborating with product specialists and account managers
Mid-management position with significant customer-facing responsibilities and technical leadership requirements

Key Projects

Enterprise solution architecture and implementation Technical proof of concept demonstrations Customer environment optimization initiatives Strategic account development programs

Success Factors

Strong technical understanding combined with business acumen Ability to translate complex technical specifications into business value propositions Excellence in relationship building with enterprise clients Strategic thinking in solution design and implementation

Market Demand

High demand position due to expanding enterprise technology market in APAC region and growing need for technical sales expertise in complex B2B solutions

Important Skills

Critical Skills

Technical solution design expertise - essential for creating competitive proposals Consultative selling skills - crucial for enterprise client engagement Project management capabilities - vital for managing complex implementation cycles

Beneficial Skills

Industry certification in relevant technologies Experience with competitive analysis Knowledge of enterprise architecture principles

Unique Aspects

Combination of technical expertise and sales skills required is relatively rare in the market
Position offers exposure to cutting-edge enterprise technology solutions
Role involves strategic customer relationship management at enterprise level

Career Growth

2-3 years in role before advancement, with contract potentially converting to permanent position based on performance

Potential Next Roles

Technical Sales Manager Solutions Architecture Manager Enterprise Account Director Business Development Manager

Company Overview

Samsung Electronics

Samsung Electronics is a global leader in consumer electronics, semiconductors, and enterprise solutions, known for innovation and technical excellence

Market leader in multiple technology segments with strong presence in enterprise solutions
Strategic APAC technical sales hub in Singapore, serving as a key center for enterprise business development
Fast-paced, innovation-driven environment with strong emphasis on technical excellence and customer satisfaction
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