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Coordinator, Community or District Branch - Job Opportunity at City of Ottawa

Ottawa, Canada
Full-time
Mid-level
Posted: March 12, 2025
On-site
CAD 79,270.10 - 94,609.06 per year

Benefits

Comprehensive public sector benefits package
CUPE 503 Library union membership and protections
Professional development opportunities
Pension plan (implied as public sector)
Work-life balance with 35-hour work week

Key Responsibilities

Strategic leadership of library branch operations with focus on community engagement and service excellence
Development and implementation of library policies and procedures aligned with organizational mission
Management of human resources including staff supervision, performance evaluation, and professional development
Collection development and maintenance to ensure relevant, diverse, and accessible resources
Delivery of comprehensive library services including reference, programming, and community outreach
Budget management and resource allocation for branch operations
Stakeholder relationship management with internal and external partners

Requirements

Education

4-year university degree in a related field. Master's degree in Library and/or Information Science from an accredited school is desirable

Experience

Minimum of four (4) years of progressively increased responsibilities in public service and staff supervision

Required Skills

Leadership and staff supervision Policy development Budget management Customer service excellence Collection development expertise Reference services proficiency Program development and delivery Database and technology proficiency Minimum keyboard skills of 25 wpm Bilingual proficiency (English and French) Conflict resolution Strategic planning Performance management

Certifications

Criminal Records and Judicial Matters Check required
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Sauge AI Market Intelligence

Industry Trends

Public libraries are evolving into community hubs that extend beyond traditional services, requiring coordinators to manage increasingly diverse programming and digital services Growing emphasis on digital literacy and technology integration in library services is reshaping coordinator roles Increasing focus on diversity, equity, and inclusion in collection development and community programming Shift towards data-driven decision making in library operations and service delivery

Salary Evaluation

The offered salary range is competitive for public sector library management positions in major Canadian cities, aligned with industry standards and reflecting the bilingual requirement

Role Significance

Typically supervising 5-15 staff members depending on branch size and service area
Mid-management position with significant operational autonomy and strategic input

Key Projects

Digital service integration initiatives Community engagement programs Collection development and maintenance Staff development and training programs Service accessibility improvements

Success Factors

Strong leadership abilities with focus on team development Excellent stakeholder management skills Adaptability to evolving library service models Technical literacy combined with traditional library expertise Cultural competency and commitment to diversity

Market Demand

Moderate to high demand, particularly for bilingual professionals in public library management, with increased focus on digital transformation skills

Important Skills

Critical Skills

Bilingual proficiency given Ottawa's bilingual service mandate Leadership and staff development expertise Digital service delivery competency Community engagement and programming skills

Beneficial Skills

Project management capabilities Change management experience Data analysis and reporting skills Marketing and outreach expertise

Unique Aspects

Bilingual service requirement reflects Ottawa's unique position as Canada's capital
Strong focus on diversity and inclusion in service delivery
Blend of traditional library services with modern digital initiatives
Significant community leadership role

Career Growth

2-4 years in role typical before advancement, depending on organizational growth and opportunities

Potential Next Roles

Senior Library Manager Head of Library Services Director of Branch Operations Library System Administrator

Company Overview

City of Ottawa

Ottawa Public Library is a major public library system serving Canada's capital city, known for innovation in public service delivery

Leading public library system in Canada's capital region with significant community impact
Central player in Ottawa's cultural and educational landscape
Progressive public sector environment with strong emphasis on diversity, inclusion, and community service
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