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Creator Support Strategy and Operations Manager - Job Opportunity at YouTube (Google)

San Bruno, United States
Full-time
Senior
Posted: January 23, 2025
On-site
USD 114,000-167,000 per year

Benefits

Competitive base salary with bonus structure
Equity compensation package
Comprehensive Google benefits package
Professional development opportunities
Access to cutting-edge technology resources

Key Responsibilities

Lead strategic initiatives for YouTube's creator support optimization
Drive data-driven decision making for service model innovation
Manage cross-functional stakeholder relationships at executive level
Develop and execute experimental support pilots
Guide organizational change management processes

Requirements

Education

Bachelor's degree or equivalent practical experience

Experience

4 years in B2B/B2C consulting, 3 years with executive stakeholders, 2 years in business strategy

Required Skills

SQL proficiency Business strategy development Executive stakeholder management Cross-functional initiative management Data analysis Change management
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Sauge AI Market Intelligence

Industry Trends

Creator economy experiencing rapid professionalization requiring enhanced support infrastructure Increasing demand for data-driven support optimization in content platforms Growing complexity of creator monetization requiring sophisticated support models

Salary Evaluation

The offered range is competitive for Silicon Valley tech sector, typically extending to USD 180,000+ with full compensation package

Role Significance

Likely leads a team of 5-8 direct reports with matrix management of 15-20 cross-functional team members
Senior strategic position with direct impact on YouTube's creator ecosystem success

Key Projects

Support model transformation initiatives Creator satisfaction measurement programs Operational efficiency optimization Service innovation pilots

Success Factors

Deep understanding of creator economy dynamics Strong analytical capability combined with strategic thinking Excellent stakeholder management skills Change management expertise Data-driven decision making ability

Market Demand

High demand position reflecting the critical nature of creator support in content platform success

Important Skills

Critical Skills

Data analysis and SQL for evidence-based decision making Strategic thinking for service model innovation Stakeholder management for cross-functional success

Beneficial Skills

Project management methodologies Change management frameworks Creator economy expertise

Unique Aspects

Rare combination of strategic and operational responsibilities
Direct impact on global creator ecosystem
Access to Google's extensive resources and technology

Career Growth

Typical progression to director level within 2-3 years given YouTube's growth trajectory

Potential Next Roles

Director of Creator Operations Head of Creator Strategy VP of Community Chief Customer Officer

Company Overview

YouTube (Google)

YouTube dominates the video content platform space with unparalleled creator ecosystem and monetization opportunities

Market leader in video content platforms with significant resources as part of Google
Strategic role at headquarters location with global impact
Fast-paced, innovation-focused environment with strong emphasis on data-driven decision making
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
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