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Customer Growth Data Analyst - Job Opportunity at Pharmacy2U Ltd

Leeds, United Kingdom
Full-time
Mid-level
Posted: January 16, 2025
Hybrid
GBP 30,000-40,000 per year

Benefits

Enhanced occupational sick pay above statutory minimum
Competitive maternity/paternity package exceeding market standard
Comprehensive healthcare package including mental health support
Progressive annual leave policy starting at 25 days
Extensive professional development support with registration fees coverage
Comprehensive wellness program including gym discounts and cycle scheme
Flexible hybrid working arrangement
Industry-specific benefits including pharmacy discounts

Key Responsibilities

Lead development and maintenance of enterprise-wide Single Customer View (SCV) system integrating multiple data sources
Design and implement sophisticated propensity models for customer behavior prediction
Conduct advanced cross-category analysis to drive strategic marketing decisions
Develop and maintain comprehensive data visualization solutions for stakeholder communication
Ensure data governance and quality standards across customer analytics
Drive data-driven decision making through partnership with multiple business units

Requirements

Education

Bachelor's or Master's degree in related field

Required Skills

Google Analytics BigQuery Tableau SQL MS Office Suite (Excel Intermediate) Data visualization Campaign mechanics Strong written and verbal communication
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in healthcare is driving increased demand for pharmacy analytics expertise Growing focus on personalized healthcare experiences requiring sophisticated customer data analysis Shift towards predictive analytics in healthcare customer behavior

Salary Evaluation

The offered salary range of £30,000-40,000 is aligned with market rates for mid-level data analysts in healthcare sector in Leeds, though slightly below London rates. Top performers could expect to reach £45,000-50,000 within 2-3 years.

Role Significance

Typically part of a 5-8 person analytics team within larger marketing organization of 20-30 people
Mid-level position with significant strategic impact, directly influencing customer growth strategies and business intelligence decisions

Key Projects

Single Customer View implementation and optimization Predictive modeling for customer behavior Cross-channel attribution analysis Customer segmentation and targeting optimization

Success Factors

Strong balance of technical skills and business acumen Ability to translate complex data insights into actionable business recommendations Experience with healthcare data governance and compliance Excellent stakeholder management and communication skills

Market Demand

High demand position with growing importance in healthcare digital transformation. Market shows 25% increase in similar roles over past 12 months.

Important Skills

Critical Skills

SQL and data manipulation skills essential for handling large healthcare datasets Visualization expertise crucial for stakeholder communication Statistical modeling capabilities for predictive analytics

Beneficial Skills

Healthcare sector knowledge Python/R programming Machine learning experience Healthcare compliance understanding

Unique Aspects

Rare opportunity to combine healthcare sector experience with advanced analytics
Direct impact on healthcare service delivery through data-driven decisions
Complex data environment combining healthcare and e-commerce aspects

Career Growth

2-3 years in role typical before progression to senior level, with team lead opportunities in 4-5 years

Potential Next Roles

Senior Data Analyst Analytics Team Lead Customer Intelligence Manager Head of Customer Analytics

Company Overview

Pharmacy2U Ltd

Pharmacy2U is the UK's largest online pharmacy with 25 years of operation and serving 1.4 million patients

Market leader in online pharmacy sector with significant growth trajectory
Strong presence in Leeds tech community with significant investment in digital capabilities
Progressive technology-focused environment with emphasis on work-life balance and professional development
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  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
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