Customer Growth Data Analyst - Job Opportunity at Pharmacy2U Ltd

Leeds, United Kingdom
Full-time
Mid-level
Posted: January 17, 2025
Hybrid
GBP 30,000-40,000 per year

Benefits

Comprehensive healthcare package with enhanced sick pay and mental health support
Competitive pension with employer contributions
Flexible work arrangements including hybrid model
Professional development support including registration fees coverage
Extensive retail and healthcare discounts (25% on health & beauty)
Comprehensive leave package with service-based increases
Lifestyle benefits including cycle scheme and car program
Inclusive wellness program with gym discounts and EAP
On-site amenities including free parking

Key Responsibilities

Lead development and maintenance of enterprise-wide Single Customer View (SCV) system integrating multiple data streams
Design and implement advanced propensity modeling for customer behavior prediction
Drive strategic marketing decisions through cross-category behavioral analysis
Develop and optimize campaign effectiveness through data-driven insights
Create executive-level dashboards and analytics visualizations
Collaborate across departments to align customer growth initiatives
Maintain data governance and quality standards
Guide innovation through industry trend analysis

Requirements

Education

Bachelor's or Master's degree in related field

Experience

Not explicitly stated but mid-level experience implied

Required Skills

Google Analytics BigQuery Tableau SQL MS Office Suite (Excel Intermediate) Data visualization Communication skills Project management
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Sauge AI Market Intelligence

Industry Trends

Digital healthcare transformation is driving increased demand for sophisticated customer analytics in pharmacy sector Integration of online pharmacy services with traditional healthcare creating unique data challenges and opportunities Growing emphasis on predictive analytics and personalized healthcare experiences Increasing focus on customer retention and lifetime value in healthcare sector

Salary Evaluation

The offered salary range of £30,000-40,000 is slightly below market average for similar roles in Leeds tech sector, where comparable positions typically command £35,000-45,000. However, the comprehensive benefits package adds significant value.

Role Significance

Likely part of a 5-8 person analytics team within larger marketing department
Mid-level position with significant strategic impact on customer growth and data strategy

Key Projects

Single Customer View implementation Predictive churn modeling Cross-sell optimization programs Customer segmentation initiatives Marketing campaign effectiveness analysis

Success Factors

Strong technical skills combined with healthcare sector understanding Ability to translate complex data insights into actionable business recommendations Experience with large-scale data integration projects Strong stakeholder management capabilities

Market Demand

High demand with strong growth trajectory due to digital health sector expansion and increasing focus on customer analytics in healthcare

Important Skills

Critical Skills

SQL and data manipulation skills for complex healthcare datasets Stakeholder communication abilities for cross-functional collaboration Statistical modeling expertise for predictive analytics Healthcare data governance knowledge

Beneficial Skills

Python or R programming Healthcare sector experience Digital marketing analytics Cloud computing platforms GDPR and healthcare data compliance

Unique Aspects

Rare opportunity to impact healthcare delivery through data analytics
Combination of healthcare compliance requirements with modern analytics practices
Direct influence on patient healthcare outcomes through data-driven decisions

Career Growth

2-3 years typical progression timeline with demonstrated impact

Potential Next Roles

Senior Data Analyst Analytics Team Lead Customer Intelligence Manager Head of Customer Analytics

Company Overview

Pharmacy2U Ltd

UK's largest online pharmacy with 25+ years experience serving 1.4 million NHS patients

Market leader in online pharmacy sector with strong growth trajectory
Significant presence in Leeds tech hub with national service coverage
Professional healthcare environment with focus on innovation and customer service
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