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Customer Success Manager - Envisioning - Job Opportunity at Orizon GmbH

Munich, Germany
Full-time
Mid-level
Posted: March 2, 2025
On-site
EUR 65,000 - 85,000 annually based on Munich market rates for similar technical customer-facing roles

Benefits

30 days annual leave (above German market average)
Orizon Plus Points program for additional perks
Comprehensive career development support
Collaborative international work environment
Access to cutting-edge technology

Key Responsibilities

Lead executive-level technology demonstrations and customer engagement programs
Develop and deliver strategic solution presentations to enterprise clients
Partner with global technical architects on innovation initiatives
Drive customer success through technology adoption and digital transformation
Create and maintain global demo documentation and training materials
Analyze customer feedback and market trends to inform product strategy

Requirements

Education

Bachelor's Degree or MBA in Business Administration, Communication, Marketing, Business or related field

Experience

3+ years in customer solutions, enterprise sales, or business development

Required Skills

German language proficiency (C1/C2) Fluent English Azure expertise (Data & AI, Apps & Infrastructure) Modern Workplace knowledge Business Applications proficiency Executive presentation skills Demo delivery experience Storytelling ability Industry vertical knowledge Project management Cross-team collaboration
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Sauge AI Market Intelligence

Industry Trends

Digital transformation is driving increased demand for customer success roles that blend technical expertise with business acumen Cloud adoption acceleration is creating a premium for professionals who can articulate complex technical solutions to business stakeholders The shift towards experiential selling and immersive demonstrations reflects the evolution of enterprise software sales methodology

Role Significance

Typically part of a specialized 5-8 person customer success team within a larger enterprise sales organization
Mid to senior-level position with significant customer-facing responsibility and internal influence on product strategy

Key Projects

Digital transformation initiatives for enterprise clients Cloud migration strategy programs Executive-level technology showcases Customer adoption acceleration projects

Success Factors

Ability to translate complex technical concepts into business value propositions Strong executive presence and presentation skills Deep understanding of enterprise software ecosystem Adaptability to rapidly evolving technology landscape Cultural awareness for international business interactions

Market Demand

High demand with growing trajectory due to cloud transformation initiatives and increasing focus on customer experience in enterprise software

Important Skills

Critical Skills

Technical fluency in cloud platforms and digital transformation concepts Executive-level communication and presentation abilities Cross-cultural business communication skills Strategic thinking and customer success methodology

Beneficial Skills

Industry vertical expertise Project management capabilities Change management experience Data analysis and insight generation

Unique Aspects

Role combines technical expertise with strategic customer engagement
Access to cutting-edge technology demonstrations
Global collaboration with teams in major tech hubs
Direct impact on enterprise digital transformation initiatives

Career Growth

2-3 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Senior Customer Success Manager Solutions Architecture Leader Digital Transformation Director Customer Experience Executive

Company Overview

Orizon GmbH

Orizon GmbH operates as a strategic staffing partner for leading technology companies, particularly in the German market

Among top 15 HR service providers in Germany, specializing in technical and professional placements
Strong presence in Munich tech hub with established multinational client base
Professional services environment with emphasis on client relationship management and technical expertise
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
  • Unique aspects of each position

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