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Digital Product Manager (One year contract) - Job Opportunity at The Social Hub

Amsterdam, Netherlands
Contract
Senior
Posted: April 11, 2025
On-site
EUR 65,000 - 85,000 per year based on Amsterdam market rates for senior product roles in hospitality tech

Benefits

International hotel discounts for employee and family - premium perk in hospitality sector
Working at a certified B Corp - demonstrates commitment to social impact
Dynamic multinational environment with growth opportunities
Comprehensive learning and development programs
Inclusive workplace culture with focus on authenticity

Key Responsibilities

Lead strategic product vision development for guest-facing digital platforms
Drive membership program innovation and enhancement
Manage vendor relationships and technical integrations across platforms
Oversee product roadmap development and backlog prioritization
Facilitate cross-functional collaboration between UX, marketing and technical teams
Guide data-driven decision making for product development

Requirements

Education

Bachelor's Degree Required (Computer Science, Business, Digital Media, Hospitality Management, Engineering); Master's Preferred (Technology Management, Product Management, Digital Innovation)

Experience

4+ years as Product Manager in customer-facing products

Required Skills

Product Management eCommerce or hospitality tech experience CRO and AB Testing expertise Data analytics Technical systems understanding Stakeholder management English language fluency
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in hospitality is accelerating with focus on seamless guest experiences Integration of membership programs with digital touchpoints is becoming crucial for customer retention Increasing demand for data-driven personalization in hospitality tech Rise of hybrid hospitality models combining traditional lodging with modern lifestyle elements

Role Significance

Likely working within a product team of 5-8 people, collaborating with broader technical and business teams of 20-30 people
Senior individual contributor role with significant strategic influence on company's digital guest experience

Key Projects

Digital membership program enhancement and integration Guest journey optimization across platforms Vendor integration and management systems Customer experience analytics and optimization initiatives

Success Factors

Strong balance of technical understanding and business acumen Ability to navigate complex stakeholder environments Data-driven decision making capability Experience with membership or loyalty programs Understanding of hospitality guest journey

Market Demand

High demand due to hospitality sector's digital transformation and scarcity of product managers with combined technical and hospitality expertise

Important Skills

Critical Skills

Product management expertise in customer-facing environments Understanding of hospitality tech ecosystem Data analytics and CRO capabilities Stakeholder management across multiple functions

Beneficial Skills

Knowledge of hospitality industry trends Understanding of membership program dynamics Experience with international markets Background in UX/UI design principles

Unique Aspects

Hybrid hospitality concept combining multiple revenue streams
B Corp certification demonstrating social impact focus
Strong emphasis on community building within properties
International expansion trajectory offering career growth potential

Career Growth

2-3 years in role before progression to senior leadership positions

Potential Next Roles

Head of Digital Products Director of Product Management Digital Transformation Lead Customer Experience Director

Company Overview

The Social Hub

Innovative hospitality company disrupting traditional models by combining student accommodation, hotel services, and community spaces

Growing player in European hospitality sector with unique positioning in hybrid hospitality space
Strong European presence with operations in six countries and expansion plans
Dynamic, innovative environment emphasizing diversity and authenticity, with B Corp certification indicating strong social responsibility focus
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