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Front-Line Advisor - Job Opportunity at University of Toronto - Faculty of Kinesiology & Physical Education

Toronto, Canada
Full-time
Mid-level
Posted: January 24, 2025
On-site
CAD 66,715-85,319 per year

Benefits

Competitive education sector benefits package
Professional development opportunities
University pension plan
Work-life balance policies

Key Responsibilities

Serve as primary student services contact point managing inquiries across multiple channels
Provide comprehensive academic advising and admissions guidance
Manage student records and academic standing assessments
Coordinate administrative support for 150+ courses and 80+ teaching staff
Develop and maintain student communications and documentation

Requirements

Education

Bachelor's Degree

Experience

Minimum 2 years of post-secondary student services experience

Required Skills

Advanced Microsoft Office skills Database management experience ROSI or student information system knowledge HTML editing Strong interpersonal and customer service abilities Organizational and multi-tasking capabilities Decision-making and problem-solving skills
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Sauge AI Market Intelligence

Industry Trends

Higher education institutions are increasingly focusing on student experience and support services to maintain competitiveness Growing emphasis on digital transformation in student services delivery Rising importance of data-driven student success initiatives

Salary Evaluation

The offered salary range is competitive for higher education administrative roles in Toronto, typically ranging from CAD 65,000-90,000 for similar positions

Role Significance

Part of a specialized student services team supporting 1,200+ students and 80+ faculty members
Mid-level position with significant operational impact on student services delivery

Key Projects

Student retention and success initiatives Admissions process optimization Academic program support coordination Student communication strategy development

Success Factors

Strong understanding of higher education administrative processes Excellent stakeholder management abilities Proven crisis management and problem-solving capabilities Advanced technological proficiency

Market Demand

Moderate to high demand, with stable growth projected in educational support services roles

Important Skills

Critical Skills

Student information system expertise for efficient record management Cross-cultural communication skills for diverse student population Crisis management abilities for handling sensitive student issues

Beneficial Skills

Knowledge of international education systems Understanding of athletic program requirements Familiarity with experiential learning practices

Unique Aspects

Integration of academic support with high-performance athletic programs
Specialized focus on kinesiology and physical education sector
Blend of academic and practical physical education components

Career Growth

2-4 years in role before advancement opportunities

Potential Next Roles

Senior Academic Advisor Student Services Manager Program Coordinator Registrar Assistant

Company Overview

University of Toronto - Faculty of Kinesiology & Physical Education

The University of Toronto is Canada's largest and most prestigious public research university, consistently ranking among global top institutions

Leading position in Canadian higher education with strong international reputation
Dominant presence in Ontario's education sector with significant influence on regional education standards
Professional academic environment with strong emphasis on equity, diversity, and inclusion
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