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Head of Learning Management Sales, Application and Customer Training - Job Opportunity at ZEISS Group

Jena, Germany
Full-time
Senior
Posted: February 8, 2025
On-site
EUR 120,000 - 150,000 per year based on role scope and location

Benefits

Professional development in a leading medical technology company
International work environment with global exposure
Leadership role in a strategic function
Matrix organization providing diverse learning opportunities

Key Responsibilities

Lead global training strategy development and execution for ophthalmology and microsurgery divisions
Transform product-focused training into solution-based workflow selling approaches
Implement digital training tools for 24/7 customer and stakeholder access
Manage worldwide training program rollout and effectiveness
Design learning pathways for sales, application, marketing, and service teams
Set up global and regional training competencies

Requirements

Education

Master's degree in business management, medical science, medical technology, or engineering science

Experience

Relevant experience in medical field in a leadership role

Required Skills

Strategic thinking Strong analytical skills Project management Resource management Cross-cultural communication Fluent English German language (preferred) Leadership abilities Stakeholder management International business acumen
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Industry Trends

Digital transformation in medical training is accelerating, with a 300% increase in virtual learning adoption since 2020 Medical device companies are shifting from product-centric to solution-oriented training approaches to address complex healthcare workflows Integration of AI and simulation-based training is becoming standard in medical technology education

Role Significance

Likely leading a global team of 15-25 training professionals across regions
Executive leadership position with direct impact on global sales effectiveness and customer success

Key Projects

Global digital learning platform implementation Sales transformation initiatives Customer education program development Training effectiveness measurement systems

Success Factors

Ability to bridge technical knowledge with business strategy Strong change management capabilities in a complex matrix organization Deep understanding of medical technology market dynamics Excellence in cross-cultural communication and leadership

Market Demand

High demand position due to increasing complexity of medical devices and growing need for comprehensive training solutions in healthcare technology

Important Skills

Critical Skills

Medical technology domain expertise combined with commercial acumen Change management and digital transformation leadership Global team leadership in matrix organization Strategic planning and execution

Beneficial Skills

Healthcare industry regulatory knowledge E-learning platform expertise Data analytics for training effectiveness Medical procedure workflow understanding

Unique Aspects

Rare opportunity to influence global medical technology training strategy
Direct impact on healthcare outcomes through improved medical professional education
Combination of technical expertise and commercial leadership

Career Growth

Typical tenure of 3-5 years before advancement to broader commercial leadership roles

Potential Next Roles

Global Head of Sales Excellence Chief Learning Officer VP of Commercial Operations Regional Business Unit Director

Company Overview

ZEISS Group

ZEISS is a global technology leader in optics and optoelectronics with over 100 years of excellence in medical technology

Market leader in ophthalmology and microsurgery segments with significant global presence
Strategic location in Jena, Germany, serving as a key hub for ZEISS medical technology division
Innovation-driven environment with strong emphasis on precision, quality, and scientific excellence
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