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Head of Operations - Job Opportunity at Kindbridge Behavioral Health

Denver, US
Full-time
Senior
Posted: March 19, 2025
Hybrid
USD 130,000 - 180,000 per year

Benefits

Comprehensive healthcare package including medical, dental, and vision coverage competitive with industry standards
401(k) retirement plan showing long-term investment in employee financial wellbeing
Flexible PTO policy with unlimited time off demonstrating trust in employee judgment
Hybrid work arrangement offering work-life balance

Key Responsibilities

Drive strategic operational efficiency across departments with direct CEO reporting relationship
Develop and implement data-driven KPI systems and performance analytics
Lead cross-functional initiatives and change management programs
Design and maintain enterprise-wide performance dashboards
Implement Lean Six Sigma methodologies for process optimization
Manage stakeholder relationships and represent company at industry events

Requirements

Education

Bachelor's degree (implied based on senior role)

Experience

Minimum of 5 years of experience in healthcare management, tech startups, or casino operations

Required Skills

Data-driven decision-making Operational strategy Cross-functional team leadership Project management Analytics Communication Technology and data systems proficiency

Certifications

Lean Six Sigma Certification (Green Belt preferred)
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Sauge AI Market Intelligence

Industry Trends

The telehealth mental health sector is experiencing rapid growth, with particular focus on specialized treatment areas like gaming and gambling addiction Integration of AI and advanced analytics in behavioral health treatment represents a significant technological shift in the industry Increasing demand for data-driven operations leadership in healthcare technology companies reflects broader digital transformation trends

Salary Evaluation

The offered salary range of $130,000-$180,000 is competitive for a senior operations role in the Denver healthcare technology market, reflecting the specialized nature of the position and the company's growth stage

Role Significance

Based on the scope of responsibilities, likely oversees 20-30 team members across multiple departments
Executive leadership position with direct CEO reporting relationship, indicating significant strategic influence and decision-making authority

Key Projects

Enterprise-wide digital transformation initiatives Implementation of data analytics and KPI tracking systems Process optimization and standardization programs Change management for platform transitions

Success Factors

Strong understanding of behavioral health operations and regulatory environment Ability to balance data-driven decision making with healthcare delivery requirements Experience in scaling operations in high-growth environments Proven track record in change management and stakeholder alignment

Market Demand

High demand position due to the intersection of healthcare operations, technology, and specialized behavioral health focus

Important Skills

Critical Skills

Operations optimization expertise essential for scaling specialized healthcare services Data analytics capabilities crucial for performance tracking and improvement Change management skills vital for technology platform transition

Beneficial Skills

Understanding of behavioral health regulations and compliance Experience with AI and machine learning applications in healthcare Knowledge of gambling industry responsible gaming practices

Unique Aspects

Specialized focus on gaming and gambling addiction treatment sets apart from general telehealth providers
Integration of AI tools with traditional behavioral health treatment methods
Hybrid work model with significant strategic responsibility

Career Growth

2-3 years in role before advancement, depending on company growth trajectory

Potential Next Roles

Chief Operating Officer Chief Executive Officer Healthcare Technology Executive Digital Health Strategy Executive

Company Overview

Kindbridge Behavioral Health

Kindbridge is a specialized telehealth provider focusing on behavioral health, particularly gaming and gambling addiction treatment

Emerging player in the digital health space with focused specialization in process behavior disorders
Denver-based with potential for national expansion through telehealth services
Progressive, technology-driven environment with emphasis on work-life balance and professional development
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