Informal Conflict Management Practitioner - Job Opportunity at National Research Council Canada

Ottawa, Canada
Full-time
Senior
Posted: January 29, 2025
Hybrid
CAD 110,936-123,881 per year

Benefits

Comprehensive dental insurance with full family coverage
Enhanced disability insurance program
Life insurance with flexible coverage options
Competitive relocation assistance package
Generous pension plan with employer matching
Comprehensive health coverage
Work-life balance support programs
Year-end office closure benefit

Key Responsibilities

Provide strategic conflict resolution guidance to organizational leadership
Conduct complex workplace assessments and group interventions
Design and deliver specialized conflict management training programs
Lead mediation and facilitated discussions between parties
Develop organizational conflict competency frameworks
Provide expert consultation on systemic conflict prevention
Manage sensitive stakeholder relationships across organizational levels

Requirements

Education

A university degree (post-graduate training in field(s) relevant to the position may be considered an asset), which may include science, engineering, social sciences (business, psychology, law, economics, ethics), human resources management, labour relations or organizational development

Experience

Significant experience in providing informal conflict management services in a workplace setting, including all of the following: conflict coaching, mediation/facilitated discussions, and group interventions

Required Skills

Knowledge of conflict management and interest-based dispute resolution Communication and facilitation expertise Adult learning principles application Crisis management and de-escalation Strategic consulting and advisory capabilities Training development and delivery Workplace assessment methodology Bilingual (CBC/CBC) French and English

Certifications

Security Clearance - Secret Level II Third Party Neutral designation or equivalent
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Industry Trends

Growing emphasis on preventive conflict management in research organizations Increasing focus on DEI-sensitive dispute resolution approaches Rising demand for hybrid-ready conflict management frameworks Expansion of informal resolution channels in government institutions

Salary Evaluation

The offered salary range aligns with federal sector conflict management roles, reflecting specialized expertise requirements. Market range typically spans CAD 105,000-135,000 for similar positions in government research organizations.

Role Significance

Typically operates within a small specialized team of 2-4 practitioners, with matrix reporting to HR and Executive offices
Senior specialist position with direct access to executive leadership, indicating high organizational impact and strategic influence

Key Projects

Organizational culture transformation initiatives Research team conflict resolution programs Cross-functional collaboration enhancement Policy development and implementation Leadership team dynamics facilitation

Success Factors

Deep understanding of scientific research environment dynamics Ability to navigate complex stakeholder relationships Strong cultural competency and DEI awareness Excellence in confidential information management Proven track record in organizational change management

Market Demand

High and increasing demand due to growing complexity of workplace dynamics in research environments and heightened focus on organizational wellness

Important Skills

Critical Skills

Conflict resolution expertise in research environment Bilingual communication capability Change management proficiency Cultural competency Strategic advisory skills

Beneficial Skills

Project management certification Research environment experience International collaboration experience DEI certification Public sector experience

Unique Aspects

Integration of scientific research context with conflict management
Bilingual service delivery requirement
Hybrid work model with community consideration
Strong emphasis on equity-based approach

Career Growth

Typical progression to senior leadership roles within 3-5 years given successful program implementation

Potential Next Roles

Director of Organizational Development Head of Employee Relations Senior Advisor to Executive Leadership Chief People Officer

Company Overview

National Research Council Canada

The National Research Council is Canada's premier research and technology organization, leading innovation across multiple scientific disciplines

Preeminent position in Canadian research landscape with significant international collaboration networks
Central role in Ottawa's government research ecosystem with national reach across multiple research facilities
Collaborative research environment balancing scientific excellence with administrative professionalism
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