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Ingénieur Support Technique (F/H) - Job Opportunity at Danfoss

Reyrieux, France
Full-time
Mid-level
Posted: February 24, 2025
Hybrid
EUR 45,000 - 65,000 annually based on French market rates for technical engineering roles with similar expertise requirements

Benefits

Performance-based bonus system - competitive market incentive structure
Flexible work arrangements including remote options - modern work-life balance approach
Comprehensive pension and personal insurance package - full financial security coverage
Communication package with modern tech provisions
Progressive workplace culture with Employee Resource Groups
Advanced virtual work environment infrastructure
Employee Referral Program with rewards
Paid vacation aligned with French standards

Key Responsibilities

Lead technical support delivery for Danfoss Cooling division product portfolio with global reach
Drive customer relationship management focusing on technical consultation and problem resolution
Conduct advanced product training and new technology introduction programs
Coordinate cross-functional collaboration with engineering, laboratory, and logistics teams
Analyze and optimize customer technical implementations and installations
Develop strategic technical solutions for customer projects
Maintain and expand relationships with key technical decision makers

Requirements

Education

Bachelor's or Master's degree in mechanical engineering, thermodynamics or other related fields

Experience

3-5+ years of experience in HVAC/R

Required Skills

Good knowledge of vapor compression systems Heat transfer process expertise Compressor technology understanding Condensing units application knowledge Heat exchanger design/operation expertise Electronics component application experience Strong customer coordination skills Team collaboration capabilities Fluent French language Good English language proficiency Italian and/or Spanish language (preferred)
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Sauge AI Market Intelligence

Industry Trends

The HVAC/R industry is experiencing rapid transformation driven by environmental regulations and energy efficiency requirements, particularly in the EU market There's increasing demand for technical expertise in sustainable cooling solutions and natural refrigerants as companies adapt to F-gas regulations Digital transformation in HVAC/R systems is creating higher demand for professionals with both traditional mechanical knowledge and modern control systems expertise

Role Significance

Likely part of a regional technical team of 5-8 specialists supporting the South West region of France
Mid-level technical position with significant customer-facing responsibilities and internal influence on product implementation

Key Projects

Complex cooling system optimization projects for industrial clients New product implementation and training programs Technical troubleshooting for critical customer installations Sustainability-focused system upgrades

Success Factors

Deep technical expertise combined with strong customer relationship management skills Ability to bridge technical knowledge gaps between manufacturer and end-users Proactive problem-solving approach with focus on system optimization Effective cross-functional collaboration capabilities

Market Demand

High demand with growing emphasis on sustainability expertise and digital system knowledge

Important Skills

Critical Skills

HVAC/R systems expertise is fundamental for system optimization and troubleshooting Communication skills are essential for customer relationship management and internal collaboration Technical problem-solving capabilities are crucial for maintaining customer satisfaction

Beneficial Skills

Project management skills enhance career growth opportunities Knowledge of sustainability regulations provides strategic advantage Digital system expertise becomes increasingly valuable as systems evolve

Unique Aspects

Role combines traditional HVAC/R expertise with emerging sustainable technologies
Position offers exposure to both technical excellence and business relationship management
Opportunity to influence product implementation strategies in a major market

Career Growth

2-4 years in role before advancement opportunities, depending on performance and market conditions

Potential Next Roles

Senior Technical Specialist Regional Technical Manager Product Development Engineer Applications Engineering Manager

Company Overview

Danfoss

Danfoss is a global leader in energy-efficient technologies with a strong focus on sustainability and innovation in cooling and heating solutions

Top-tier player in HVAC/R industry with significant market share and recognized technical excellence
Strong presence in French market with strategic importance in European operations
Professional environment with emphasis on innovation, sustainability, and collaborative problem-solving
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