Home Jobs Instructional Support Specialist
Back to Jobs

Instructional Support Specialist - Job Opportunity at University of Michigan - Stephen M. Ross School of Business

Ann Arbor, USA
Full-time
Mid-level
Posted: January 21, 2025
Hybrid
USD 66,900 - 86,350 per year

Benefits

Comprehensive Health Insurance with Multiple Plan Options
Generous 2:1 Retirement Plan Matching with Immediate Vesting
Flexible Spending Accounts for Healthcare and Dependents
Life and Disability Insurance Coverage
Extensive Paid Time Off Including Vacation, Holidays, and Season Days
On-site Fitness Center Access
Flexible Work Arrangements

Key Responsibilities

Lead student engagement and support for Online MBA program through both asynchronous and synchronous learning environments
Serve as primary point of contact for student inquiries and academic support
Ensure quality control of digital learning infrastructure including Canvas course sites
Execute objective assessment and grading of student work
Manage course technology and content integrity
Provide individualized student support through multiple communication channels
Collaborate with faculty to maintain educational excellence

Requirements

Education

Graduate degree or graduate coursework in business or business-related fields

Required Skills

Strong communication skills Independent work capability Multi-tasking ability Priority management Technology proficiency Student engagement expertise
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Online education support roles are experiencing significant growth due to the continued expansion of hybrid learning models in higher education Increasing emphasis on technology-enabled learning support positions as universities invest in digital transformation Growing demand for specialists who can bridge traditional academic instruction with modern digital learning platforms

Salary Evaluation

The offered salary range is competitive for educational technology support roles in major universities, particularly considering the comprehensive benefits package. The range aligns with market rates for similar positions in top-tier business schools.

Role Significance

Typically operates within a broader educational support team of 5-10 specialists, collaborating with faculty and program administrators
Mid-level specialist position with significant operational autonomy and direct impact on student experience

Key Projects

Online MBA program delivery optimization Learning management system enhancement Student success initiatives Course content digitization and quality assurance

Success Factors

Ability to balance multiple stakeholder needs while maintaining high educational standards Strong technical aptitude combined with excellent interpersonal skills Proactive problem-solving approach to student and faculty support Adaptability to evolving educational technology landscape

Market Demand

High demand with steady growth projected as institutions continue to expand their online and hybrid program offerings

Important Skills

Critical Skills

Educational technology proficiency - Essential for managing digital learning platforms and ensuring seamless course delivery Communication skills - Critical for effective interaction with diverse stakeholder groups Project management - Necessary for coordinating multiple course components and deadlines

Beneficial Skills

Data analysis capabilities for student performance tracking Instructional design knowledge Learning management system expertise Cross-cultural communication skills

Unique Aspects

Opportunity to shape the online learning experience at a top-tier business school
Blend of traditional academic values with innovative educational delivery methods
Strong emphasis on work-life balance with hybrid work model

Career Growth

2-4 years in role typical before advancement, depending on program growth and organizational structure

Potential Next Roles

Senior Instructional Designer Online Program Manager Educational Technology Director Academic Operations Manager

Company Overview

University of Michigan - Stephen M. Ross School of Business

The Stephen M. Ross School of Business at the University of Michigan is consistently ranked among the top business schools globally, known for innovation in business education

Premier public university business school with strong reputation for academic excellence and innovation
Dominant position in Midwest higher education, with strong national and international recognition
Professional academic environment with emphasis on work-life balance and professional development
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.