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IT Monitoring Operator - Job Opportunity at AZQORE SA Singapore Branch

Singapore, Singapore
Full-time
Mid-level
Posted: February 1, 2025
On-site
SGD 4,500-6,750 per month

Benefits

Banking industry exposure with enterprise-scale systems experience
Professional development in financial technology sector
Experience with industry-leading monitoring tools and enterprise systems

Key Responsibilities

Lead end-of-day batch processing operations with critical impact on banking operations
Maintain enterprise-wide system monitoring and incident response
Execute service request management and user support operations
Coordinate software release and deployment activities
Support system patch management and upgrades
Participate in disaster recovery and business continuity planning

Requirements

Education

Diploma/Degree in Computer Science or equivalent

Experience

Minimum 3 years

Required Skills

TWS (Tivoli Dynamic Works Console) expertise Unix Scripts & Shell Scripting System performance monitoring and tuning Batch processing JIRA HP Quality Center Problem-solving Autonomous work capability
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Sauge AI Market Intelligence

Industry Trends

Financial institutions are increasingly focusing on 24/7 system availability, making monitoring roles critical to operations Automation of monitoring processes is growing, requiring operators to develop more advanced scripting and automation skills Integration of AI/ML in system monitoring tools is creating new opportunities for predictive maintenance

Salary Evaluation

The offered salary range of SGD 4,500-6,750 per month (SGD 54,000-81,000 annually) is competitive for this role in Singapore's financial sector

Role Significance

Typically part of a 5-8 person monitoring team in enterprise financial institutions
Mid-level technical role with significant operational responsibility and direct impact on business continuity

Key Projects

Implementation of automated monitoring solutions Disaster recovery planning and testing System upgrade coordination Performance optimization initiatives

Success Factors

Strong technical foundation in enterprise monitoring tools and scripting Ability to maintain calm under pressure during system incidents Excellent problem-solving and analytical skills Clear communication abilities for stakeholder management

Market Demand

High demand with steady growth projected due to increasing complexity of financial systems and regulatory requirements

Important Skills

Critical Skills

TWS expertise is essential as it's the primary batch scheduling tool used in banking operations Unix/Shell scripting for automation and problem resolution System monitoring and performance tuning capabilities

Beneficial Skills

Knowledge of modern monitoring tools and automation platforms Understanding of financial systems and operations Experience with cloud monitoring tools

Unique Aspects

Role combines traditional IT monitoring with financial sector specifics
High emphasis on batch processing expertise which is increasingly rare in modern IT
Strong focus on business continuity in financial services context

Career Growth

2-3 years in role before advancement, depending on project experience and skill development

Potential Next Roles

Senior IT Monitoring Specialist IT Operations Team Lead Infrastructure Management Specialist Site Reliability Engineer

Company Overview

AZQORE SA Singapore Branch

AZQORE is a specialized provider of IT and banking operations services for wealth management institutions

Growing presence in APAC financial technology sector with established European foundation
Strategic Singapore operations serving as APAC hub
Professional banking technology environment with emphasis on precision and reliability
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