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Manager, Contracts and Performance - Job Opportunity at Island Health

Victoria, Canada
Full-time
Senior
Posted: April 3, 2025
On-site
CAD 95,000 - 120,000 per year based on British Columbia healthcare sector standards and role complexity

Benefits

Comprehensive healthcare coverage typical of Canadian healthcare organizations
Professional development opportunities
Public sector pension plan
Competitive vacation allowance
Work-life balance initiatives

Key Responsibilities

Lead strategic contract management for multi-million dollar service agreements across Vancouver Island
Develop and implement performance monitoring frameworks for 45+ contracted service partners
Drive stakeholder engagement and quality improvement initiatives
Provide leadership in program delivery coordination
Manage variance mitigation and funding allocation
Lead contract management projects and propose new strategic initiatives

Requirements

Education

Master's degree in a relevant discipline

Experience

Seven years of relevant experience including several years of management experience

Required Skills

Leadership in complex situations Independent operation capability Strong interpersonal and teambuilding skills Project management expertise Strong written and oral communication Program integration abilities Healthcare system analysis skills

Certifications

Project management certification (asset)
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Sauge AI Market Intelligence

Industry Trends

Healthcare contract management is becoming increasingly complex due to post-pandemic service delivery models and integration requirements Growing emphasis on performance metrics and outcome-based contracting in healthcare services Increasing focus on digital transformation in healthcare contract management systems Rising importance of value-based care partnerships and alternative payment models

Role Significance

Typically manages a team of 3-5 direct reports with indirect influence over 45+ contracted service partners
Senior management position with significant financial oversight and strategic impact on regional healthcare delivery

Key Projects

Healthcare service integration initiatives Contract performance optimization programs Quality improvement frameworks implementation Stakeholder engagement strategies Financial variance management systems

Success Factors

Strong understanding of healthcare funding models and contract law Ability to navigate complex stakeholder relationships Excellence in performance management and metrics Strategic thinking with operational execution capability Change management expertise

Market Demand

High demand position due to healthcare system expansion and increasing complexity of service delivery models in British Columbia

Important Skills

Critical Skills

Contract management expertise in healthcare context Stakeholder relationship management Financial analysis and variance management Healthcare system knowledge Project management methodology

Beneficial Skills

Change management certification Healthcare quality improvement expertise Digital transformation experience Risk management knowledge Public sector procurement understanding

Unique Aspects

Combination of healthcare expertise and contract management requirements
Regional scope with island-wide responsibility
Public sector accountability with private sector partnership management
Strategic role in healthcare service delivery transformation

Career Growth

2-4 years in role before advancement opportunity, depending on organizational growth and project success

Potential Next Roles

Director of Contract Management Director of Healthcare Operations Senior Director of Strategic Partnerships Chief Operating Officer

Company Overview

Island Health

Island Health is one of five regional health authorities in British Columbia, serving a population of approximately 850,000 people across Vancouver Island

Major public healthcare provider with significant regional influence and stable government funding
Primary healthcare authority for Vancouver Island with multiple facilities and service locations
Professional public sector environment with emphasis on collaboration, accountability, and service excellence
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