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Manager - Customer Verification & MIS, BancTakaful - Job Opportunity at Dubai Islamic Bank

Dubai, UAE
Full-time
Mid-level
Posted: January 24, 2025
On-site
AED 25,000 - 35,000 per month based on Dubai banking sector standards and role responsibilities

Benefits

Islamic banking environment supporting work-life balance
Career development in specialized Islamic finance sector
Comprehensive training and development programs
Management-level benefits package aligned with UAE banking standards

Key Responsibilities

Lead financial validation processes ensuring compliance with Finance/VAT guidelines
Generate and analyze consolidated reports for active contracts
Perform reconciliation between Master Files and payment reports
Manage commission and clawback processes with multiple stakeholders
Oversee team operations and development
Drive process improvements and quality standards

Requirements

Education

Minimum Bachelor's degree

Experience

Minimum 4-6 years in customer service, with minimum 2 years of team management, banking experience is essential

Required Skills

Financial validation expertise Team management Report analysis and generation Stakeholder management Process optimization Banking operations knowledge
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Sauge AI Market Intelligence

Industry Trends

Islamic banking sector in UAE is experiencing significant digital transformation, requiring enhanced verification and MIS capabilities Increasing focus on regulatory compliance and risk management in Islamic financial products Growing demand for specialized BancTakaful expertise as Islamic insurance market expands

Role Significance

Typically managing 5-8 direct reports in verification and MIS operations
Mid-management position with significant operational control and team leadership responsibilities

Key Projects

Implementation of automated verification systems Process optimization initiatives Regulatory compliance projects Team performance enhancement programs

Success Factors

Deep understanding of Islamic banking principles and BancTakaful operations Strong analytical skills with attention to detail in financial validation Excellent stakeholder management abilities Proven track record in process improvement

Market Demand

High demand due to specialized nature of Islamic banking verification roles and growing BancTakaful sector

Important Skills

Critical Skills

Islamic banking knowledge Verification process expertise Team leadership Stakeholder management

Beneficial Skills

Digital transformation experience Process automation knowledge Risk management expertise

Unique Aspects

Specialized role combining verification expertise with Islamic banking knowledge
Strategic position at intersection of traditional banking and Islamic finance
Opportunity to influence process improvements in growing sector

Career Growth

2-3 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Senior Manager - Operations Head of BancTakaful Director of Verification Services

Company Overview

Dubai Islamic Bank

Dubai Islamic Bank is the UAE's largest Islamic bank and a pioneer in Islamic banking services

Leading position in Islamic banking sector with strong market presence and growth trajectory
Significant presence in UAE with expanding regional operations
Professional environment emphasizing Islamic banking principles and values with focus on innovation and service excellence
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