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Manager, IT - Job Opportunity at ACCES Employment

Toronto, Canada
Full-time
Mid-level
Posted: March 23, 2025
Hybrid
CAD 90,000 - 120,000 based on Toronto market rates for non-profit IT management positions

Benefits

Competitive RRSP matching program indicating strong retirement benefits
Comprehensive Employee & Family Assistance Program demonstrating commitment to work-life balance
Full benefits package aligned with non-profit sector standards

Key Responsibilities

Strategic leadership of IT team with focus on workflow optimization and system efficiency
Infrastructure management including LAN, Active Directory, Exchange, and security systems
Data governance and integrity management across organization
Salesforce testing and implementation management
Cross-functional collaboration for technology-business alignment
Network security and disaster recovery planning

Requirements

Education

University degree in computer science

Experience

3-5 years management/supervisory experience or IT field experience

Required Skills

Leadership and team management Network administration System configuration Security management Salesforce expertise Technical documentation Problem-solving Communication skills
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Sauge AI Market Intelligence

Industry Trends

Non-profit sector digital transformation is creating increased demand for IT leadership roles with both technical and management capabilities Growing emphasis on data security and privacy compliance in social service organizations Shift towards integrated service delivery platforms requiring robust IT infrastructure

Role Significance

Likely managing a small to medium IT team of 3-7 professionals based on organization size and multi-location structure
Mid-level management position with significant operational impact and strategic influence on organizational technology direction

Key Projects

Infrastructure modernization and optimization Security enhancement and compliance programs Salesforce implementation and customization Cross-location IT service delivery standardization Digital transformation initiatives

Success Factors

Strong balance of technical expertise and people management skills Ability to align IT initiatives with non-profit service delivery goals Experience in multi-site technology coordination Understanding of non-profit sector technology needs and constraints

Market Demand

High demand due to increasing technology integration in social services and non-profit sector digital transformation initiatives

Important Skills

Critical Skills

Infrastructure management expertise for multi-site operations Security and compliance knowledge for sensitive data handling Stakeholder management across diverse user groups Strategic planning with resource optimization focus

Beneficial Skills

Non-profit sector experience Change management capabilities Grant writing and budget management Multilingual communication skills

Unique Aspects

Opportunity to impact social change through technology leadership
Multi-site IT management in non-profit context
Focus on serving diverse communities through technology solutions

Career Growth

2-4 years in role before advancement opportunity, depending on organizational growth and project success

Potential Next Roles

Director of Technology CTO in Non-profit Sector Head of Digital Transformation

Company Overview

ACCES Employment

Leading employment services non-profit serving over 56,000 job seekers annually across GTA

Established leader in employment services with strong community impact and sustainable growth trajectory
Significant presence across GTA with seven locations requiring robust IT coordination
Mission-driven environment with emphasis on diversity, inclusion, and professional development
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  • Critical success factors and key skills
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