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Operations Manager - Job Opportunity at The Collaborative for Children and Families

Remote, US
Full-time
Senior
Posted: March 7, 2025
Remote
USD 65,000 - 75,000 per year

Benefits

Comprehensive healthcare with competitive premiums and HSA/FSA options
Strong work-life balance with flexible scheduling and summer Fridays
Professional development support including tuition reimbursement
Retirement planning with 401(k) matching after first year
Comprehensive family support including adoption assistance
Modern remote work environment with limited in-person requirements
Employee assistance program and wellness support
Robust time-off policy including holidays and sick leave
Transportation and commuter benefits
Additional perks and employee discount programs

Key Responsibilities

Strategic operational leadership of Health Home Serving Children program
Cross-functional stakeholder management and communication coordination
Learning Management System administration and training program oversight
Care Management Agency relationship management including onboarding/offboarding
DOH compliance and data governance management
Executive support and process optimization
Network communications and systems administration
Strategic planning and business development support
Training program development and implementation
Compliance reporting and documentation management

Requirements

Education

Master's degree in Health and Human Services, Healthcare Administration, Business, or related field

Experience

5+ years of administrative experience in a fast-paced environment

Required Skills

Strong understanding of systemic processes and operational management Project management and decision-making experience Excellent organizational, written, and verbal communication skills Proficiency in Microsoft Office Suite and Google applications Database and records management experience Strong attention to detail Cultural sensitivity and collaboration abilities Healthcare or child welfare industry experience preferred

Certifications

Mandated Reporter Training HIPAA Compliance Cultural Competency Training State DOH Required Training
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Sauge AI Market Intelligence

Industry Trends

Healthcare administration roles are increasingly focusing on data compliance and digital transformation, particularly in regulated sectors like child services Remote operations management positions are becoming standard in healthcare support organizations, reflecting a broader industry shift toward flexible work models Integration of learning management systems and digital training platforms is becoming critical for healthcare service organizations Value-based payment initiatives are driving operational changes in healthcare service delivery

Salary Evaluation

The offered salary range of $65,000-$75,000 is slightly below market average for similar roles in healthcare administration, which typically range from $75,000-$95,000 for senior positions with this level of responsibility

Role Significance

Likely manages indirect teams of 5-10 staff members across multiple departments with matrix reporting relationships
Senior operational role with significant influence on organizational effectiveness and compliance management

Key Projects

Health Home program optimization and efficiency improvements CMA network expansion and management Compliance protocol implementation and monitoring Training program development and digital learning infrastructure Process automation and operational streamlining initiatives

Success Factors

Strong healthcare administration background with focus on regulatory compliance Excellence in stakeholder management and communication Advanced project management capabilities with focus on process improvement Deep understanding of healthcare data governance and privacy requirements Ability to balance multiple priorities in a complex regulatory environment

Market Demand

High demand with steady growth projected due to increasing complexity of healthcare administration and expanding child services sector

Important Skills

Critical Skills

Healthcare regulatory compliance expertise Stakeholder management and communication Process optimization and system administration Project management and program implementation Data governance and privacy management

Beneficial Skills

Change management experience Healthcare technology platform expertise Value-based care model understanding Grant writing and proposal development Quality improvement methodologies

Unique Aspects

Combination of healthcare administration and child services focus
Strong emphasis on digital transformation in traditional healthcare services
Balance of strategic and operational responsibilities
Significant stakeholder management across multiple agencies

Career Growth

2-4 years in role typical before advancement, depending on organizational growth and performance

Potential Next Roles

Director of Operations Chief Operating Officer Program Director Healthcare Administration Executive Compliance Director

Company Overview

The Collaborative for Children and Families

Non-profit healthcare services organization focused on children's health home services with strong community impact

Regional leader in children's health home services with established network of care management agencies
Significant presence in New York State healthcare services sector
Mission-driven organization with focus on work-life balance and professional development
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