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Sovereign Services & Delivery Large Customer Program Expert - Job Opportunity at SAP

Newtown Square, US
Full-time
Senior
Posted: April 11, 2025
Hybrid
USD 151,900 - 340,900 per year

Benefits

Comprehensive healthcare package with flexible options
Industry-leading employee referral program
Professional development and learning opportunities
Inclusive workplace culture with focus on well-being
Flexible working models including hybrid arrangements

Key Responsibilities

Strategic management of Sovereign Cloud delivery programs for large regulated industry customers
Multi-level stakeholder coordination and alignment across SAP's enterprise
Risk management and proactive escalation prevention for complex IT implementations
Strategic customer needs analysis and solution development
Enterprise-wide communication and reporting to Global Head of Sovereign Alliances

Requirements

Education

Master's degree or equivalent

Experience

12+ years of professional experience

Required Skills

Customer program management IT implementation experience Complex regulatory environment analysis Multilevel stakeholder management Excellent communication and liaison skills Experience in aerospace and defense industry (preferred) SAP product experience (preferred)
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Sauge AI Market Intelligence

Industry Trends

Digital sovereignty and data protection regulations are driving increased demand for specialized cloud services in government and regulated industries Growing intersection of cloud technology and national security considerations is creating new roles in enterprise software Rising complexity in compliance requirements is elevating the importance of specialized program management expertise

Salary Evaluation

The offered compensation range aligns with market expectations for senior program management roles in enterprise software, particularly considering the specialized nature of sovereign cloud services. The wide range (151,900 - 340,900 USD) reflects the role's strategic importance and potential for significant impact.

Role Significance

Matrix management role likely interfacing with 20-30 team members across multiple departments and geographies
Strategic leadership position with direct influence on enterprise-level cloud implementation programs and customer success

Key Projects

Large-scale sovereign cloud implementations for government agencies Critical infrastructure modernization programs Regulated industry digital transformation initiatives Cross-border data sovereignty compliance projects

Success Factors

Deep understanding of geopolitical implications in technology deployment Ability to navigate complex stakeholder environments while maintaining strategic focus Strong diplomatic skills combined with technical acumen Experience in bridging customer requirements with enterprise capabilities

Market Demand

High demand with growing trajectory due to increasing focus on digital sovereignty and government cloud initiatives across global markets

Important Skills

Critical Skills

Program Management expertise in regulated industries - essential for navigating complex delivery requirements Stakeholder Management - crucial for aligning diverse interests across organization and customer base Regulatory Understanding - fundamental for ensuring compliance and risk management

Beneficial Skills

Industry-specific certifications in defense or government sectors Experience with multiple cloud deployment models International business exposure Change management expertise

Unique Aspects

Rare combination of government security expertise with enterprise software delivery
Strategic position at intersection of national security and cloud technology
Opportunity to shape emerging sovereign cloud market

Career Growth

2-4 years in role before advancement, depending on project success and market expansion

Potential Next Roles

Global Head of Sovereign Services Chief Customer Officer VP of Government Solutions Strategic Programs Executive

Company Overview

SAP

SAP is a global leader in enterprise application software and cloud services, serving over 400,000 customers worldwide

Dominant position in enterprise software with strong growth in cloud services and emerging technologies
This role represents strategic importance in North American operations while maintaining global delivery scope
Collaborative environment emphasizing innovation, diversity, and personal development with strong focus on customer success
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