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Program Assistant - Job Opportunity at Mount Royal University

Calgary, Canada
Full-time
Mid-level
Posted: March 7, 2025
On-site
CAD 55,982 - 70,841 per year

Benefits

Professional development opportunities through educational institution environment
Access to university facilities and resources
Comprehensive benefits package typical of Canadian higher education institutions
Work-life balance with educational calendar schedule

Key Responsibilities

Learning Management System (LMS) administration and course site management with direct impact on educational delivery
Instructor support and training coordination to ensure teaching excellence
Program quality assurance through materials management and standardization
Student experience enhancement through technical support and resource accessibility
Cross-functional collaboration for program improvement and innovation
Data analysis and reporting for program optimization

Requirements

Education

Three or four-year bachelor's degree or equivalent

Experience

18-24 months of relevant experience

Required Skills

Strong problem-solving skills Excellent communication skills Proficiency in D2L Brightspace Experience with Destiny One Google Suite expertise Project management capabilities High volume work prioritization Customer service excellence
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Sauge AI Market Intelligence

Industry Trends

Higher education institutions are increasingly focusing on digital transformation, creating growing demand for LMS experts and educational technology specialists The shift towards hybrid learning models is elevating the importance of program assistant roles in managing multi-modal course delivery Increasing emphasis on student experience and support services in continuing education programs is driving the evolution of administrative roles

Salary Evaluation

The offered salary range is competitive for educational administration roles in Calgary, aligning with market rates for similar positions in Canadian higher education institutions. The range allows for growth based on experience and capabilities.

Role Significance

Typically part of a 5-10 person administrative team supporting multiple faculty members and thousands of students
Mid-level position with significant operational responsibility and potential for growth into program coordination or educational technology leadership

Key Projects

Learning management system optimization and maintenance Educational technology integration initiatives Student support services enhancement Instructor training and development programs Course delivery standardization projects

Success Factors

Strong technical aptitude combined with educational technology expertise Excellent stakeholder management skills across faculty, staff, and students Ability to maintain high quality standards while managing large volume of work Proactive problem-solving approach with focus on continuous improvement

Market Demand

High demand with steady growth projected as educational institutions continue to expand their digital capabilities and continuing education offerings

Important Skills

Critical Skills

LMS expertise is fundamental for role success and program delivery Communication skills essential for multi-stakeholder collaboration Technical adaptability crucial for evolving educational technology landscape

Beneficial Skills

Project management methodologies Data analysis capabilities Educational technology trends awareness Adult learning principles understanding

Unique Aspects

Opportunity to work with diverse educational programs including ministry-approved certifications
Cross-functional role spanning traditional education and innovative delivery methods
Direct impact on community education and professional development

Career Growth

2-3 years in role before advancement opportunities, with potential fast-tracking based on performance and institutional growth

Potential Next Roles

Program Coordinator Educational Technology Specialist Learning Systems Administrator Continuing Education Manager

Company Overview

Mount Royal University

Mount Royal University is a well-established public university with over 75 years in continuing education, serving 30,000+ students annually

Leading position in Calgary's continuing education sector with strong community integration
Significant impact in Western Canada's educational landscape with growing influence in online education
Collaborative academic environment with focus on professional development and educational excellence
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