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Program Manager, Catalogue, Amazon Fresh - Job Opportunity at Amazon EU SARL (UK Branch)

London, United Kingdom
Full-time
Mid-level
Posted: January 25, 2025
On-site
GBP 45,000 - 65,000 per year based on London market rates for similar roles in e-commerce

Benefits

Comprehensive healthcare benefits typical of Amazon's corporate standards
Professional development and learning resources
Employee discount on Amazon products
Competitive pension scheme
Flexible working arrangements

Key Responsibilities

Lead catalogue defect management and resolution processes for Amazon Fresh UK
Drive operational excellence in catalogue maintenance and vendor coordination
Conduct strategic root cause analysis of systematic catalogue issues
Implement and optimize catalogue management processes
Manage cross-functional stakeholder relationships

Requirements

Education

Bachelor's degree required, Master's degree preferred

Experience

Program or project management experience required

Required Skills

Excel proficiency MS Access SQL Analytical skills Cross-functional collaboration Project management Root cause analysis Stakeholder management
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Sauge AI Market Intelligence

Industry Trends

E-commerce grocery operations are experiencing rapid digital transformation with increased focus on catalogue accuracy and automation Growing demand for sophisticated product information management systems in retail Shift towards data-driven category management and inventory optimization

Role Significance

Likely part of a 5-10 person Selection, Category Strategy & Insight team with matrix reporting structure
Mid-level role with significant operational impact on Amazon Fresh's catalogue accuracy and customer experience

Key Projects

Catalogue defect resolution system implementation Vendor onboarding process optimization Automated catalogue health monitoring Cross-functional process improvement initiatives

Success Factors

Strong technical understanding of retail catalogue systems Excellent analytical and problem-solving capabilities Effective stakeholder management across multiple teams Balance of strategic thinking and operational execution Ability to drive process improvements in a complex environment

Market Demand

High demand with growing emphasis on digital retail operations and catalogue management expertise

Important Skills

Critical Skills

SQL and data analysis skills for complex catalogue management Project management capabilities for cross-functional initiatives Stakeholder management for vendor and internal team coordination

Beneficial Skills

Experience with automated catalogue systems Knowledge of grocery retail operations Understanding of e-commerce platforms

Unique Aspects

Role combines technical catalogue management with strategic process improvement
Direct impact on customer experience through product discovery and availability
Opportunity to shape growing grocery e-commerce operations

Career Growth

2-3 years in role before advancement, depending on performance and business growth

Potential Next Roles

Senior Program Manager Category Manager Operations Manager Technical Program Manager

Company Overview

Amazon EU SARL (UK Branch)

Amazon Fresh represents Amazon's strategic push into grocery retail, combining traditional retail with innovative delivery models

Market leader in e-commerce with growing presence in grocery sector
Significant UK operations with established Fresh service in major metropolitan areas
Fast-paced, data-driven environment with focus on customer obsession and operational excellence
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