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Program Manager II, Learning Experience Designer - Job Opportunity at Amazon.com Services LLC

Nashville, United States
Full-time
Mid-level
Posted: March 31, 2025
Hybrid
USD 66,800 - 142,800 per year

Benefits

Comprehensive medical benefits package
Financial benefits and planning
Total compensation philosophy including equity
Professional development opportunities
Geographic location flexibility across 4 major cities

Key Responsibilities

Design and implement learning experiences across 28 countries for Global Procurement Organization
Lead strategic curriculum development aligning with business objectives
Manage cross-functional stakeholder relationships at multiple organizational levels
Drive data-driven learning solutions and measure impact metrics
Integrate emerging technologies including AI for personalized learning experiences
Develop and maintain learning content across multiple modalities

Requirements

Education

Bachelor's degree required, Master's degree preferred in instructional design, graphic design, educational technology or related field

Experience

3+ years in program/project management and instructional design

Required Skills

eLearning development tools (Articulate Rise/Storyline, Camtasia, Adobe Photoshop/Illustrator, Captivate) Cross-functional team collaboration Data analysis and metrics Stakeholder management Process improvement Project management Learning platform management Multimedia development

Certifications

Industry certifications in instructional design, curriculum development, performance improvement, project management (e.g., CPTD, CPT, PMP)
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Sauge AI Market Intelligence

Industry Trends

Corporate learning and development is experiencing rapid transformation with increased focus on personalized, data-driven learning experiences. Integration of AI and machine learning in learning platforms is becoming a critical differentiator for enterprise L&D programs. Global procurement organizations are increasingly prioritizing standardized training across international operations to ensure consistency and efficiency.

Salary Evaluation

The offered salary range aligns with market standards, considering the role's strategic importance and required technical expertise. The wide range (66,800-142,800) reflects geographic cost variations and allows for experience-based differentiation.

Role Significance

Likely leads a team of 3-5 learning designers while collaborating with broader procurement and L&D teams
Mid-level management position with significant strategic impact on global procurement operations

Key Projects

Global learning platform implementation and optimization Cross-cultural training program development Performance measurement and analytics implementation Digital transformation of traditional training materials

Success Factors

Strong balance of technical expertise in learning design tools and strategic business understanding Ability to influence without direct authority across global stakeholders Data-driven approach to learning effectiveness measurement Cultural awareness and ability to design for diverse global audience

Market Demand

High demand position reflecting the growing importance of sophisticated learning design in enterprise operations. The combination of technical skills and business acumen required makes this role particularly valuable.

Important Skills

Critical Skills

Learning experience platform expertise - essential for managing and optimizing global training delivery Data analytics capabilities - crucial for measuring and improving learning effectiveness Stakeholder management - vital for navigating complex global organization

Beneficial Skills

AI/ML knowledge for learning personalization Change management expertise Video production and multimedia skills

Unique Aspects

Rare combination of procurement domain expertise with learning experience design
Significant scope across 28 countries and multiple business lines
Integration of AI and emerging technologies in learning design
Direct impact on global procurement efficiency

Career Growth

2-3 years in role before advancement, depending on impact and organizational growth

Potential Next Roles

Senior Learning Experience Manager Director of Learning & Development Global Training Operations Leader Chief Learning Officer

Company Overview

Amazon.com Services LLC

Amazon's Global Procurement Organization represents a critical operational function managing non-inventory procurement across 28 countries

Industry leader in e-commerce and cloud services with significant investment in internal capability development
Strong multi-site presence with flexibility across major tech hubs
Fast-paced, data-driven environment emphasizing ownership and innovation
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