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Sales Support Engineer - Job Opportunity at Advanced Solutions International

Melbourne, Australia
Full-time
Mid-level
Posted: April 1, 2025
Remote
AUD 90,000 - 120,000 annually based on Melbourne market rates for technical sales roles in the software industry

Benefits

Wellness program with comprehensive health benefits
Professional development and growth opportunities
Flexible remote work arrangement
Volunteer time off program
Study leave allowance
Employee assistance program for work-life balance
Competitive base salary with bonus potential

Key Responsibilities

Lead pre-sales technical support activities including product demonstrations and discovery calls
Develop and maintain product demo materials and documentation
Conduct technical evaluations and product-fit assessments
Support RFP responses and proposal development
Provide expert product knowledge consultation to sales team and prospects
Maintain and update demo systems and documentation across multiple software products

Requirements

Education

Bachelor's degree in relevant field

Experience

4+ years in sales support or customer service

Required Skills

Strong communication and presentation skills Quick learning ability Technical adaptability Organizational and time management skills Proactive mindset
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Sauge AI Market Intelligence

Industry Trends

The association management software market is experiencing significant growth as organizations increasingly digitize their operations and member engagement processes Integration of AI and automation in membership management platforms is creating demand for technically-savvy sales engineers Rising demand for mobile-first solutions and cloud-based platforms in the non-profit sector is driving market expansion Increasing focus on data-driven decision making in non-profit organizations is elevating the importance of technical pre-sales roles

Role Significance

Typically part of a 5-8 person sales support team in medium-sized software companies
Mid-level position with significant client-facing responsibilities and technical advisory capacity

Key Projects

Complex product demonstrations for enterprise clients Technical discovery and solution architecture planning Sales enablement content development Partner enablement and training programs

Success Factors

Deep understanding of non-profit sector technology needs and challenges Ability to translate technical features into business benefits Strong project management skills for handling multiple pre-sales activities Excellent stakeholder management across sales teams and prospective clients

Market Demand

High demand driven by digital transformation in the non-profit sector and increasing complexity of software solutions requiring technical sales expertise

Important Skills

Critical Skills

Technical product knowledge across multiple software platforms Consultative sales approach with focus on solution mapping Strong remote presentation and virtual demonstration capabilities

Beneficial Skills

Non-profit sector experience CRM system knowledge Learning management system expertise Mobile application technology understanding

Unique Aspects

Specialized focus on non-profit and membership organizations provides unique industry expertise opportunity
Multi-product portfolio exposure offers broad technical learning experience
Remote-first work environment with global team collaboration

Career Growth

2-3 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Senior Sales Engineer Solutions Architect Technical Sales Manager Pre-sales Team Lead

Company Overview

Advanced Solutions International

Advanced Solutions International is an established player in the non-profit software sector with a comprehensive product portfolio including iMIS, TopClass, OpenWater, and Clowder

Mid-sized software vendor with strong presence in the association management and non-profit technology space
Global operations with significant APAC presence from Melbourne office
Progressive technology company culture with emphasis on employee development and work-life balance
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Job Listings Data

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Our advanced AI system analyzes each job listing to provide valuable insights including:

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  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

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