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Senior Account Manager, Amazon Logistics - Job Opportunity at Amazon Commercial Services Pty Ltd

Melbourne, Australia
Full-time
Senior
Posted: March 5, 2025
On-site
AUD 140,000 - 180,000 per year based on Melbourne market rates for senior logistics roles and Amazon's compensation structure

Benefits

Comprehensive healthcare package typical of Amazon's corporate positions
Career development and advancement opportunities within Amazon's global network
Professional development and training programs
Competitive superannuation scheme
Collaborative work environment with exposure to innovative logistics solutions

Key Responsibilities

Lead strategic partnership management with last-mile delivery business owners
Drive performance optimization and business growth for partner organizations
Conduct comprehensive business and financial health reviews
Implement network-level operational improvements
Guide partners through business scaling and operational challenges
Coordinate cross-functional collaboration with internal stakeholders
Develop and execute program-level strategic initiatives

Requirements

Education

Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Experience

5+ years of program or project management experience

Required Skills

Data analysis and metrics-driven decision making Program strategy development Senior leadership communication Process improvement expertise Partner relationship management Business analysis and optimization Project management
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Sauge AI Market Intelligence

Industry Trends

Last-mile delivery services are experiencing unprecedented growth due to e-commerce expansion and changing consumer behaviors Technology integration and automation are becoming critical differentiators in logistics operations Sustainability and environmental considerations are increasingly important in logistics planning Market consolidation and partnership models are reshaping traditional delivery networks

Role Significance

Typically manages relationships with 15-25 delivery partners while collaborating with a cross-functional team of 8-12 internal stakeholders
Senior strategic position with direct impact on Amazon's last-mile delivery network performance and partner success. The role carries significant influence over business outcomes and network optimization.

Key Projects

Partner business transformation initiatives Network optimization programs Performance improvement frameworks Strategic growth planning Operational excellence programs

Success Factors

Strong business acumen and ability to influence partner decisions Excellence in data-driven decision making and strategic planning Advanced relationship management and stakeholder communication skills Ability to balance multiple competing priorities and stakeholder needs Strong understanding of logistics operations and business scaling principles

Market Demand

High demand position due to e-commerce growth and Amazon's expanding presence in Australian markets. The role combines strategic partnership management with operational excellence, making it particularly valuable in the current market environment.

Important Skills

Critical Skills

Strategic Planning: Essential for guiding partner growth and network optimization Data Analysis: Core to performance measurement and improvement initiatives Relationship Management: Fundamental to partner success and program effectiveness Business Acumen: Critical for advising partners and driving business outcomes

Beneficial Skills

Change Management Process Design Financial Analysis Risk Management Industry Knowledge of Last-Mile Logistics

Unique Aspects

Rare opportunity to influence the development of Amazon's delivery network in Australia
Combination of strategic planning and operational execution responsibilities
Direct impact on small business success and growth
Exposure to Amazon's world-class logistics operations and innovation

Career Growth

2-3 years in role before advancement opportunities, depending on performance and network growth

Potential Next Roles

Regional Logistics Operations Manager Head of Partner Success Director of Last Mile Operations Senior Program Manager - Logistics

Company Overview

Amazon Commercial Services Pty Ltd

Amazon is a global leader in e-commerce and logistics, continuously expanding its last-mile delivery capabilities through innovative partnership models

Dominant market position with significant investment in logistics infrastructure and partner network development
Strategic focus on Australian market expansion with growing delivery network coverage
Fast-paced, data-driven environment with emphasis on innovation, operational excellence, and customer obsession
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