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Senior Documentation Executive - Job Opportunity at HMM MIDDLE EAST SHIPPING LLC

Dubai, United Arab Emirates
Full-time
Senior
Posted: March 12, 2025
On-site
AED 15,000 - 22,000 per month based on Dubai market rates for senior shipping documentation roles

Benefits

Opportunity to work with a leading global shipping company
Career development in international trade
Exposure to advanced digital trade systems

Key Responsibilities

Lead documentation processes for international shipping operations with focus on delivery order management
Manage digital trade portal operations and customer document processing
Handle bank guarantees and Letters of Indemnity for shipping transactions
Oversee NOC issuance through DP World system
Develop and maintain customer management systems
Drive customer relationship excellence at documentation counter
Manage priority handling for credit customers

Requirements

Education

Bachelor's or Master's in any degree

Experience

5-6 years in Shipping Documentation Process and Procedures

Required Skills

Strong knowledge of outbound Bill of Lading procedures Knowledge of international trade laws Customs regulations expertise Export compliance knowledge Dubai Trade portal proficiency MS Office proficiency Strong verbal and written English communication Multi-tasking capability Customer service excellence Self-motivation and creativity Team collaboration

Certifications

Attested Educational Certificates Valid Mark Sheet
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in shipping documentation is driving increased demand for professionals with combined traditional and digital expertise Middle East's growing role as a global logistics hub is creating expanded opportunities in shipping documentation Regulatory compliance complexity is elevating the importance of documentation roles

Role Significance

Typically part of a 5-8 person documentation team in a medium to large shipping operation
Senior position with significant autonomy in documentation management and customer handling, representing a critical link in the international trade chain

Key Projects

Digital transformation of documentation processes Customer service excellence initiatives Compliance and risk management programs Process optimization and efficiency improvements

Success Factors

Deep understanding of international trade documentation and regulations Strong digital literacy and adaptability to new systems Excellence in customer relationship management Ability to handle high-pressure situations and tight deadlines Strong attention to detail while maintaining efficiency

Market Demand

High demand driven by UAE's position as a global trade hub and increasing documentation complexity in international shipping

Important Skills

Critical Skills

Digital trade portal expertise - essential for modern shipping operations Documentation process knowledge - fundamental to role success Customer relationship management - critical for maintaining service quality

Beneficial Skills

Additional language skills - valuable for international communication Project management capabilities - useful for process improvement initiatives Advanced digital system knowledge - important for future role evolution

Unique Aspects

Role combines traditional documentation expertise with digital transformation initiatives
Position at major shipping line offers broader exposure than similar roles at smaller companies
Strategic location in Dubai provides exposure to diverse international trade scenarios

Career Growth

2-3 years in role before advancement opportunity, depending on performance and market conditions

Potential Next Roles

Documentation Manager Trade Operations Manager Shipping Operations Manager Customer Service Manager

Company Overview

HMM MIDDLE EAST SHIPPING LLC

HMM (Hyundai Merchant Marine) is one of the world's leading shipping companies, with a strong presence in the Middle East market

Major player in global container shipping with significant market share in Asia-Middle East routes
Strategic Middle East hub operation supporting global trade networks
Professional corporate environment with emphasis on efficiency and service excellence
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