Home Jobs Service Area Manager
Back to Jobs

Service Area Manager - Job Opportunity at Community Living British Columbia

Victoria, Canada
Full-time
Senior
Posted: February 26, 2025
On-site
CAD 118,273-147,841 per year

Benefits

Comprehensive employer-paid extended health and dental coverage with competitive market positioning
Defined benefit BC Public Service Pension plan with employer matching
Generous vacation allocation plus additional personal days indicating strong work-life balance focus
Progressive parental leave policies including paid maternity/adoption leave
Comprehensive wellness package including life insurance and long-term disability coverage
Professional development program with dedicated funding and learning resources
Employee and Family Assistance Program emphasizing holistic wellbeing
Government employee perks and discounts package

Key Responsibilities

Strategic leadership of community planning and development initiatives across assigned geographic region
Executive oversight of service delivery teams including recruitment, performance management, and professional development
Financial stewardship of regional budget including planning, allocation, and fiscal accountability
Stakeholder relationship management with community partners and service providers
Implementation of reconciliation initiatives with Indigenous organizations
Policy compliance oversight including Adult Guardianship Act requirements
Dispute resolution management for escalated service provider issues
Development and execution of regional strategic plans aligned with provincial priorities

Requirements

Education

Bachelor of Social Work or Business Administration/Commerce degree with human services orientation or equivalent

Experience

Minimum of 7 years of demonstrated successful experience in a leadership position, preferably within the social services sector

Required Skills

Excellent leadership skills Advanced written and oral communication skills Presentation skills Conflict resolution abilities Strong interpersonal skills Demonstrated issue resolution capabilities Strong organizational skills Ability to handle pressure Adaptability to changing priorities

Certifications

Valid class 5 driver's license Clean Driver's Abstract Criminal Record Check clearance
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

The social services sector is experiencing increased demand for integrated service delivery models, requiring sophisticated management approaches Growing emphasis on Indigenous reconciliation in Canadian public services is reshaping program delivery and partnership structures Digital transformation in public services is creating new opportunities for service delivery innovation Increasing focus on measurable outcomes and accountability in public sector management

Salary Evaluation

The offered salary range of CAD 118,273-147,841 is competitive for senior management roles in Canadian public sector organizations, particularly considering the comprehensive benefits package. This positions the role in the 70-80th percentile for similar positions in Western Canada.

Role Significance

Typical management span includes 15-25 direct and indirect reports across multiple service delivery teams and administrative functions.
This is a senior management position with significant strategic influence over regional service delivery and community development initiatives.

Key Projects

Regional service delivery transformation initiatives Community partnership development programs Budget optimization and resource allocation projects Staff development and operational excellence programs Indigenous partnership initiatives

Success Factors

Strong understanding of public sector governance and accountability frameworks Ability to balance community needs with fiscal constraints Excellence in stakeholder relationship management across diverse groups Strategic thinking with practical implementation capabilities

Market Demand

High demand exists for experienced social services managers due to sector growth and retirement demographics. Public sector stability combined with increasing service complexity makes this role particularly attractive.

Important Skills

Critical Skills

Leadership capabilities are essential for managing diverse teams and stakeholder relationships Financial management skills are crucial for budget oversight and resource allocation Communication abilities are vital for stakeholder engagement and team development

Beneficial Skills

Change management expertise for service delivery evolution Digital literacy for modern service delivery methods Cultural competency for diverse community engagement

Unique Aspects

Combination of business management and social services expertise requirements
Strong focus on community development and stakeholder engagement
Direct impact on quality of life for vulnerable populations
Blend of strategic planning and operational management responsibilities

Career Growth

Typical progression to next level roles occurs within 3-5 years, depending on organizational growth and regional expansion opportunities.

Potential Next Roles

Regional Director Provincial Program Director Executive Director of Operations Chief Operating Officer in related organizations

Company Overview

Community Living British Columbia

Community Living BC is a Crown corporation with a crucial mandate in social services delivery, recognized as one of B.C.'s Top Employers.

Leading position in developmental disability services with significant public sector influence and stable funding base.
Strong Vancouver Island presence with established community partnerships and service provider networks.
Progressive public sector environment with emphasis on work-life balance, professional development, and inclusive practices.
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.