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System Administrator - Job Opportunity at TDCX

Singapore, Singapore
Full-time
Mid-level
Posted: March 12, 2025
Hybrid
SGD 60,000 - 85,000 annually based on Singapore market rates for mid-level system administrators

Benefits

Comprehensive medical and insurance coverage with enhanced protection levels
Performance-based incentive structure aligned with industry standards
Modern workspace facilities exceeding typical corporate environments
Professional development programs with structured career advancement paths
Flexible work arrangements supporting work-life integration
Extensive recognition programs fostering employee engagement
Strategic location with optimal transport connectivity
Expert mentorship program for career acceleration

Key Responsibilities

Lead server optimization and maintenance in mission-critical 24/7 environments
Develop and deliver comprehensive performance analytics covering system uptime, capacity, and security metrics
Establish and maintain IT governance documentation and standard operating procedures
Execute security vulnerability assessments and remediation strategies
Implement enterprise-level patch management and security compliance protocols
Design and oversee mission-critical backup and disaster recovery systems
Drive continuous improvement initiatives for quality management systems

Requirements

Education

Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in IT, Computer Science or equivalent

Experience

2 years of working experience in the related field

Required Skills

Server administration and installation expertise Network infrastructure management Hardware and software troubleshooting Systematic problem-solving approach Inventory management Helpdesk ticketing systems Strong verbal and written communication skills in English
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Sauge AI Market Intelligence

Industry Trends

Digital transformation initiatives are driving increased demand for system administrators with cloud integration expertise Rising emphasis on cybersecurity is elevating the strategic importance of system administration roles Shift towards automated infrastructure management is requiring enhanced scripting and automation skills

Role Significance

Typically part of a 5-8 person IT infrastructure team in an enterprise environment
Mid-level position with significant operational responsibility and potential for strategic input

Key Projects

Infrastructure modernization initiatives Security compliance implementations Disaster recovery system development Performance optimization programs

Success Factors

Strong technical foundation in server administration and networking Proactive security mindset and compliance awareness Excellent problem-solving and documentation skills Ability to balance operational excellence with innovation

Market Demand

High demand with steady growth projected due to digital transformation initiatives and increasing IT infrastructure complexity

Important Skills

Critical Skills

Server administration expertise is fundamental for maintaining mission-critical systems Security compliance knowledge is essential for protecting enterprise infrastructure Documentation and communication skills are crucial for maintaining operational standards

Beneficial Skills

Cloud platform familiarity Automation and scripting capabilities Project management skills Business process understanding

Unique Aspects

Strong focus on new economy clients provides exposure to cutting-edge technologies
Global operational scope offers diverse experience and growth opportunities
Emphasis on professional development through structured mentorship

Career Growth

2-3 years in role with clear progression path based on performance and skill development

Potential Next Roles

Senior System Administrator Infrastructure Team Lead IT Operations Manager Cloud Architecture Specialist

Company Overview

TDCX

TDCX is a rapidly growing digital CX solutions provider serving major global technology and new economy companies

Strong market position in Asia-Pacific with expanding global presence and established relationships with leading tech companies
Significant presence in Singapore with expanding Asian footprint
Dynamic, technology-focused environment with emphasis on professional development and innovation
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Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.