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Transformation Manager Principal-Agile CoE - Job Opportunity at USAA

San Antonio, USA
Full-time
Senior
Posted: January 19, 2025
Hybrid
USD 164,780 - 314,960 per year

Benefits

Comprehensive medical, dental and vision coverage positioned above industry standard
Competitive 401(k) and pension combination showing long-term investment in employees
Life insurance and parental benefits package reflecting family-focused culture
Generous PTO with additional 16 paid volunteer hours demonstrating commitment to community engagement
Adoption assistance program indicating inclusive family planning support
Relocation assistance package for geographic flexibility

Key Responsibilities

Lead strategic transformation initiatives across enterprise-wide programs with direct P&L impact
Drive organizational change management for large-scale Agile implementations affecting multiple business units
Develop and execute transformation roadmaps aligned with C-level strategic objectives
Manage complex stakeholder relationships across executive leadership teams
Oversee regulatory compliance integration within transformation initiatives
Direct Communities of Practice to elevate organizational transformation capabilities

Requirements

Education

Bachelor's degree required; MBA or advanced degree preferred

Experience

10 years professional experience in leading consulting on sophisticated critical initiatives

Required Skills

Deep technical experience in Waterfall and Agile methodologies Mastery of project management consulting Extensive third-party vendor management experience Expert knowledge of financial regulations Strong relationship management and executive communication skills

Certifications

Certification in Waterfall or Agile methodologies
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Sauge AI Market Intelligence

Industry Trends

Financial services sector is experiencing accelerated digital transformation demands, particularly in regulatory technology integration Increased focus on agile methodology adoption in traditional banking institutions as competitive pressure from fintech grows Rising importance of change management expertise due to rapid technological advancement and regulatory changes

Salary Evaluation

The offered range is aligned with market rates for senior transformation roles in financial services, with the upper band reflecting the complex regulatory environment and required expertise

Role Significance

Likely leads a matrix organization of 15-25 professionals across multiple transformation workstreams
Principal level position with strategic influence on enterprise-wide transformation initiatives and direct access to executive leadership

Key Projects

Enterprise-wide agile transformation programs Regulatory compliance modernization initiatives Digital banking platform transformations Operating model redesign projects

Success Factors

Deep understanding of financial services regulatory environment Proven track record in large-scale organizational change management Strong executive presence and stakeholder management capabilities Ability to balance strategic vision with tactical execution

Market Demand

High demand position reflecting the critical need for transformation leadership in financial services modernization efforts

Important Skills

Critical Skills

Change management expertise in regulated environment Agile methodology mastery in enterprise context Executive stakeholder management Regulatory compliance knowledge

Beneficial Skills

Military community understanding Digital banking technology expertise Risk management experience Innovation management capabilities

Unique Aspects

Specialized focus on military community provides unique transformation context
Strong emphasis on regulatory compliance differentiates from typical transformation roles
Combination of agile methodology and traditional financial services creates distinctive challenges

Career Growth

Typical progression to executive level within 3-5 years given successful delivery of major transformation initiatives

Potential Next Roles

Chief Transformation Officer VP of Enterprise Change Management Head of Digital Strategy Chief Operating Officer

Company Overview

USAA

USAA is a Fortune 500 financial services group focusing on military members and their families, known for strong customer service and digital innovation

Leading position in military financial services market with strong brand recognition and customer loyalty
Major operations in San Antonio and Charlotte with significant market influence in military-concentrated regions
Mission-driven organization with strong emphasis on service, integrity, and innovation in financial technology
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