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User Experience Designer - Job Opportunity at JPMorganChase

Jersey City, US
Full-time
Senior
Posted: March 12, 2025
On-site
USD 157,300 - 205,000 per year

Benefits

Comprehensive healthcare with on-site wellness centers
Competitive retirement savings plan with company matching
Advanced professional development through tuition reimbursement
Work-life balance support including backup childcare
Mental health and financial coaching resources
Performance-based incentive compensation and equity awards

Key Responsibilities

Lead end-to-end UX design for enterprise financial products with direct revenue impact
Drive design system evolution for e-commerce integration and sub-brand development
Conduct strategic user research and translate insights into innovative product features
Establish accessibility standards and inclusive design practices across platforms
Collaborate with cross-functional stakeholders to align design vision with business objectives
Create comprehensive design specifications including UI, interaction patterns, and API mapping

Requirements

Education

Master's degree in Design, Human Computer Interaction, or related field plus One (1) year experience OR Bachelor's degree plus four (4) years experience

Experience

4 years with Bachelor's or 1 year with Master's

Required Skills

Leading design product features Creating wireframes and design specifications Competitive and heuristic analysis Qualitative and quantitative research Design system management Accessibility and inclusive design E-commerce UX design Component library implementation Stakeholder management
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Sauge AI Market Intelligence

Industry Trends

Financial services are experiencing rapid digital transformation, with UX becoming a key differentiator in customer acquisition and retention The convergence of traditional banking and e-commerce platforms is creating new demands for sophisticated payment UX solutions Increased focus on inclusive design and accessibility compliance is reshaping financial product development

Salary Evaluation

The offered salary range of USD 157,300-205,000 is highly competitive for senior UX roles in the NYC metro area, reflecting JPMorgan's position as a top-tier financial institution

Role Significance

Typically part of a 10-15 person UX team within a larger digital product organization of 50-100 people
Senior individual contributor role with significant influence on product strategy and design system architecture

Key Projects

Enterprise design system evolution and governance Digital banking platform modernization E-commerce integration initiatives Accessibility compliance programs Customer experience optimization campaigns

Success Factors

Deep understanding of financial services regulatory environment and compliance requirements Ability to balance user needs with complex business requirements and technical constraints Strong strategic thinking and stakeholder management capabilities Expertise in creating scalable design systems that support multiple products and brands

Market Demand

Extremely high demand with sustained growth projected. Financial institutions are competing intensely for UX talent with fintech and tech companies

Important Skills

Critical Skills

Design system expertise is crucial for maintaining consistency across vast product ecosystem Accessibility knowledge is essential due to regulatory requirements and diverse user base Stakeholder management skills are vital in complex corporate environment

Beneficial Skills

Knowledge of financial products and regulations Experience with design tokens and systematic design Understanding of payment processing and e-commerce flows

Unique Aspects

Rare opportunity to influence design systems at massive scale
Complex integration of traditional banking with modern e-commerce experiences
Extensive resources and support for professional development
Direct impact on financial products used by millions of customers

Career Growth

2-3 years in role before advancement, with opportunities for lateral moves across different product lines

Potential Next Roles

Principal UX Designer Design Director Head of Product Design UX Strategy Lead

Company Overview

JPMorganChase

JPMorgan Chase is a global leader in financial services, serving nearly half of America's households with a comprehensive range of products

Top-tier financial institution with significant investment in digital transformation and customer experience
Major technology hub in Jersey City with significant UX operations
Professional corporate environment with emphasis on innovation within regulatory constraints
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