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UX Writer - Job Opportunity at CVS Health

Springfield, United States
Full-time
Mid-level
Posted: April 10, 2025
On-site
USD 46,988 - 112,200 per year

Benefits

Comprehensive medical coverage with multiple plan options
401(k) with company match (above-market financial benefit)
Employee stock purchase program (wealth-building opportunity)
Flexible PTO and work scheduling (work-life balance focus)
Family leave benefits (comprehensive support system)
Professional development through tuition assistance
Wellness programs with incentives
Employee assistance program with confidential counseling
Dependent care resources
Retirement planning with retiree medical access

Key Responsibilities

Lead content strategy and optimization across digital channels to enhance user experience and drive engagement
Transform complex healthcare concepts into accessible, user-friendly content while maintaining compliance
Champion data-driven decision making through analytics and user research to optimize content performance
Drive cross-functional collaboration with design, product, and legal teams to ensure content excellence
Develop and maintain content guidelines while ensuring voice consistency
Manage end-to-end content review processes involving multiple stakeholders
Create and optimize user stories and journey mapping
Implement accessibility standards and ensure regulatory compliance

Requirements

Education

Bachelor's or master's degree preferred in Human Computer Interaction, Information Architecture, Technical Writing, English or Journalism

Experience

1+ years experience in UX writing, UX design or content design

Required Skills

UX writing and content design expertise Agile and lean UX methodology knowledge Mobile app and web product experience Cross-functional collaboration abilities Proficiency with Figma and Miro Experience with enterprise content management systems Analytics and A/B testing knowledge Healthcare or regulated industry experience Accessibility standards knowledge
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Sauge AI Market Intelligence

Industry Trends

Healthcare digital transformation is driving increased demand for UX writers who can simplify complex medical concepts Growing focus on accessibility and inclusive design in healthcare technology requires specialized content expertise Shift towards personalized healthcare experiences is creating new opportunities for innovative content solutions

Salary Evaluation

The offered range is competitive for a mid-level UX Writer in healthcare, with the upper range reflecting specialized healthcare knowledge. Market rates typically fall between $65,000-95,000 for similar roles.

Role Significance

Typically part of a 5-8 person UX team within a larger digital product organization
Mid-level individual contributor with significant strategic input into user experience and content decisions

Key Projects

Healthcare portal content optimization Prescription management system user flows Member communication standardization Accessibility compliance initiatives

Success Factors

Deep understanding of healthcare regulations and ability to translate complex concepts Strong collaboration skills across multiple stakeholder groups Data-driven approach to content optimization Balance between user needs and compliance requirements

Market Demand

High demand with growing trajectory due to healthcare digitization and focus on patient experience

Important Skills

Critical Skills

Healthcare regulatory knowledge combined with UX writing expertise Ability to translate complex medical concepts into user-friendly content Cross-functional collaboration in a regulated environment

Beneficial Skills

Knowledge of healthcare technology trends Experience with personalization and AI in content delivery Understanding of healthcare privacy requirements

Unique Aspects

Opportunity to impact healthcare accessibility through content design
Exposure to complex regulatory environment while driving user experience
Combination of healthcare expertise with UX principles

Career Growth

2-3 years in role before advancement opportunity, depending on project impact and leadership development

Potential Next Roles

Senior UX Writer Content Strategy Lead UX Content Manager Digital Experience Director

Company Overview

CVS Health

CVS Health is a leading healthcare company transforming consumer health services through integrated pharmacy and healthcare solutions

Industry leader with significant market presence and investment in digital transformation
Strong national footprint with opportunities for impact across multiple markets
Corporate environment with emphasis on healthcare innovation and customer-centric solutions
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Data Sources & Analysis Information

Job Listings Data

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  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.